Christmas Café Assistant: Fast-Paced, Five-Star Service

Marks & Spencer Plc; West of England; On-site; GBP 12,000 - 17,000; Part time

Job summary

M&S Café in-store is seeking a proactive Cafe Customer Assistant to deliver warm, five-star service during busy periods. You'll handle orders quickly using digital tools, maintain food safety standards, and support colleagues to keep the café running smoothly.

This role suits someone who thrives under pressure, enjoys fast-paced service, values teamwork, and is flexible to work across the week, including peak shopping times and seasonal events.

Qualifications

• Experience in fast-paced customer-facing role preferred.
• Must be digitally confident and able to use order-taking tools.
• Willingness to work varying shifts including peak periods.

Responsibilities

• Take and fulfil orders quickly using digital tools.
• Maintain impeccable food safety standards.
• Deliver warm, five-star service during busy periods.
• Support colleagues to keep the café operating smoothly.

Skills

Customer service

Communication

Teamwork

Digital literacy

Ability to work under pressure

Tools

POS system

Job description

M&S Café in-store is seeking a proactive Cafe Customer Assistant to deliver warm, five-star service during busy periods. You'll handle orders quickly using digital tools, maintain food safety standards, and support colleagues to keep the café running smoothly.

This role suits someone who thrives under pressure, enjoys fast-paced service, values teamwork, and is flexible to work across the week, including peak shopping times and seasonal events.