Children's Therapies Administrator

Sirona care & health; Stoke Gifford; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading community health organization in the UK is looking for a part-time administrator to support their Children’s Therapy Service. The role involves a variety of administrative tasks including managing waiting lists, liaising with patients and educators, and ensuring efficient office operations. We are seeking a team player with strong communication skills who is able to maintain confidentiality and assist in data management. Join us to help provide vital support to families in our community and enjoy the benefits of working within the NHS, including a competitive salary and generous leave.

Benefits

Full NHS benefits

27+ days annual leave

Participation in NHS Pension Scheme

Qualifications

• Great communicator with a flexible approach to administrative duties.
• Experience with administrative tasks in healthcare settings preferred.

Responsibilities

• Provide comprehensive administration service to support the service.
• Liaise with patients and education professionals over the phone and in person.
• Maintain and monitor waiting lists and manage appointments.

Skills

Communication skills

Team player

Organizational skills

Job description

Overview

We’re looking for an administrator to join our friendly Children’s Therapy Service. This part-time role is key to helping the team run smoothly and ensuring families receive the support they need without delay.

You’ll provide vital secretarial and admin support, from managing waiting lists and booking initial appointments, to liaising with families, schools, GPs, and colleagues across the Trust.

Key Details

Key Details

• 4 days per week – with hours at the beginning or end of the week
• Patchway Locality Hub, Southmead House (BS10 6BQ) or Osprey Court (BS14 0BB)
• Typical hours: 9:00 - 17:00

If you’re a great communicator, a team player, and enjoy a varied admin role with purpose, we’d love to hear from you. Apply now and help support better outcomes for children across our community.

Responsibilities

• To provide a comprehensive administration service to support in the day to day running of the service.
• To act as a contact point and liaise with patients, teaching staff, education, social services and other staffing groups within the Trust over the telephone and face to face.
• To maintain and monitor the waiting list at the direction of the Head of Therapies/ Service Manager sending out acknowledgement letters to parents and making initial appointments for joint assessments.
• Ensure all clerical activity is recorded accurately for activity purposes in a timely manner. This will involve using the EMIS IT system for registering and discharging referrals and recording clinical outcomes
• Ordering of stationery/office supplies
• To assist with data collection/data management.
• To undertake any necessary photocopying, filing, emailing and other administrative duties
• To organise interpreting services prior to patient/carers appointments when requested.
• To effectively deal with centralised emails on behalf of the service.
• To understand and maintain a high standard of confidentiality adhering to the Trust Data Protection policy
• To undertake training as and when necessary.
• To work across CCHP sites as required.
• To have a flexible approach and undertake any other duties appropriate to grade and needs of the department/ wider team as agreed between the post holder and the Admin Manager.

Benefits

Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits we offer.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.

We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.

Interested? View our benefits leaflet which you can find as an attachment on this vacancy.

Contact

For further details / informal visits contact: Name: Amy Moulding Job title: Admin Manager Email address: [e-mail]