Children's Services Systems Designer & Configuration Expert

Nottingham City Council; England; On-site; GBP 29,000 - 39,000; Part time

Job summary

Leicestershire County Council is looking for an Application Design and Configuration Expert to support and develop Children's Services applications on a fixed-term contract. The role involves configuring and enhancing Mosaic, Synergy, Core+, and related systems to improve service delivery for children and families.

The post requires hands-on systems experience in Children's Services, strong data and reporting skills, and the ability to collaborate with social workers and managers to deliver

Qualifications

• Systems Experience or Children's social care experience. Experience administering, supporting, configuring, or developing within Mosaic, Synergy, Core+, or other social care management systems.
• Knowledge of reporting tools, data management, workflow design, or systems integration.
• Experience gathering and interpreting business requirements.
• Significant experience working within Children's Services, Children's Social Care, Early Help, Safeguarding, or related services.
• Strong understanding of social care processes, statutory requirements, and operational challenges.
• A keen interest in digital systems and service improvement. Excellent problem-solving and troubleshooting skills. Strong communication and stakeholder management abilities.
• Experience working collaboratively across technical and operational teams. Ability to manage multiple priorities and deliver high-quality outcomes. An understanding of data protection, confidentiality, and information governance requirements.

Responsibilities

• Configure, develop, maintain, and enhance Children's Services applications.
• Support business process reviews and identify opportunities to improve service delivery through technology.
• Develop forms, workflows, reports, dashboards, and system integrations.
• Work closely with social workers, operational managers, and business support teams to understand requirements and deliver effective solutions.
• Investigate system issues and coordinate resolutions with suppliers and internal ICT teams.
• Support upgrades, testing, and implementation of new functionality.
• Maintain system documentation, procedures, and user guidance.
• Deliver internal training and provide expert advice on best practice use of systems.
• Ensure data quality, security, and compliance with relevant legislation and organisational policies.

Skills

Mosaic

Synergy

Core+

Reporting tools

Data management

Workflow design

Systems integration

Business requirements gathering

Job description

Leicestershire County Council is looking for an Application Design and Configuration Expert to support and develop Children's Services applications on a fixed-term contract. The role involves configuring and enhancing Mosaic, Synergy, Core+, and related systems to improve service delivery for children and families.

The post requires hands-on systems experience in Children's Services, strong data and reporting skills, and the ability to collaborate with social workers and managers to deliver