Children's Services Admin & Case Support (Hybrid)

City of York Council; York and North Yorkshire; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Annual leave

LGPS

Health & wellbeing initiatives

Flexible working

Job summary

The City of York Council is seeking dedicated administrative support staff to join the Corporate Business Support Service. Roles mainly back Children’s Services and may work across teams such as MASH, Child Protection, and Education, assisting with documentation, meeting arrangements and correspondence.

You will handle data input, minute taking, invoices and purchase orders, while maintaining confidentiality.

Qualifications

• Accurate minute taking is required.
• Excellent attention to detail is essential.
• Strong interpersonal and diplomatic communication.
• High computer literacy and confidence with IT systems.
• Ability to adapt to changing priorities and work in a team.
• Good organisational skills and workload management.
• Experience working in multi-agency environments.

Responsibilities

• Provide administrative support to Children’s Services and related teams.
• Prepare documentation, input data, arrange meetings and take accurate minutes.
• Handle telephone enquiries, process purchase orders and invoices.
• Respond to requests from colleagues, partner agencies and the public.

Skills

Minute meetings

Attention to detail

Interpersonal skills

IT systems proficiency

Teamwork

Time management

Change management

Multi-agency collaboration

Data interpretation from case systems

Tools

Case management systems

General IT systems

Job description

The City of York Council is seeking dedicated administrative support staff to join the Corporate Business Support Service. Roles mainly back Children’s Services and may work across teams such as MASH, Child Protection, and Education, assisting with documentation, meeting arrangements and correspondence.

You will handle data input, minute taking, invoices and purchase orders, while maintaining confidentiality.