Children’s Residential Support Worker

Tamfol; Greater London; Hybrid; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Compliance-first training

Development opportunities

Dedicated account manager

Flexible shift patterns

Job summary

Spire Assist Limited is seeking a Children’s Residential Support Worker to provide day-to-day care, emotional support and practical guidance to young people in a residential setting in London. You will work as part of a multi-disciplinary team to implement personalised care plans, support education and independence, and follow safeguarding, medication and data-protection procedures.

The role involves direct contact with young people who may have experienced trauma or have complex needs,

Qualifications

• Minimum 1 year’s experience in a similar residential or supported setting (working with children/young people).
• Enhanced DBS (or willingness to obtain) and right to work in the UK.
• Level 3 Diploma or working towards it; relevant safeguarding training and first aid.
• Training in trauma-informed practice and awareness of autism/ADHD.

Responsibilities

• Work with the team to implement and review care plans, behaviour support plans, risk assessments and health plans.
• Provide 24-hour, person-centred support: personal care, emotional support, life skills and routines.
• Administer medication safely and complete accurate records.
• Build positive relationships with young people based on trust and consistency; act as a key worker when required.
• Keep accurate written and electronic records, contribute to reports and attend reviews/meetings.
• Supervise and support young people on trips, appointments and community activities; attend meetings with schools, social workers and healthcare professionals.
• Participate in training (safeguarding, trauma-informed practice, de-escalation, first aid) and maintain mandatory learning.

Skills

Clear communication

Patience & empathy

Written skills

Safeguarding understanding

De-escalation skills

1 year residential experience

UK right to work

Education

Level 3 Diploma in Children’s Health & Social Care / NVQ Level 3 for Residential Childcare or equivalent

Job description

Position:Children’s Residential Support Worker

Job Types:Full-time

Location:London WC2H

About Us

Spire Assist Limited provides high-quality, compliant staffing solutions for children’s homes and residential services. We put safeguarding and stability first — vetting staff thoroughly, delivering trauma-informed and SEND-aware training, and working as a collaborative partner with each home to reduce placement disruption and improve outcomes for young people. We pride ourselves on rapid response, specialist training, and a partnership approach that supports homes as well as the young people who live there.

About the role

As a Residential Support Worker with Spire Assist you will deliver day-to-day care, emotional support and practical guidance to young people in a residential setting. You will work as part of a multi-disciplinary team to implement and maintain personalised care plans, support education and independence skills, and help create a safe, stable home environment. This role involves direct contact with children and young people who may have experienced trauma or who have complex needs; you will be expected to follow safeguarding, medication and data-protection procedures at all times.

Key responsibilities

• – Work with the team to implement and review care plans, behaviour support plans, risk assessments and health plans.
• – Provide 24-hour, person-centred support: personal care, emotional support, encouragement with life-skills and routines.
• – Administer medication safely in line with policy and complete accurate records.
• – Build positive relationships with young people based on trust and consistency; act as a key worker when required.
• – Keep accurate written and electronic records, contribute to reports and attend reviews/meetings.
• – Supervise and support young people on trips, appointments and community activities; attend meetings with schools, social workers and healthcare professionals.
• – Participate in training (safeguarding, trauma-informed practice, de-escalation, first aid) and maintain mandatory learning.

About You — person specification

We’re looking for someone who demonstrates the following core skills and attributes:

• – Clear, compassionate communication and strong listening skills; the ability to build rapport quickly.
• – Patience, empathy and resilience when supporting children with complex needs or challenging behaviour.
• – Good written skills and basic IT literacy for record-keeping and reporting.
• – An understanding of safeguarding, confidentiality and professional boundaries.
• – Calm, confident de-escalation skills and the ability to follow behaviour management plans.
• – Minimum 1 year’s experience in a similar residential or supported setting (working with children/young people).
• – Enhanced DBS (or willingness to obtain) and right to work in the UK.
• – Level 3 Diploma in Children’s Health & Social Care / NVQ Level 3 for Residential Childcare or equivalent (or working towards it).
• – Training or experience in trauma-informed practice, autism/ADHD awareness, positive behaviour support and first aid.

What we offer

• – A compliance-first employer with specialist training programmes (safeguarding, trauma-informed practice, SEND awareness).
• – Opportunities for development and a temp-to-permanent pathway where appropriate.
• – Dedicated account manager, regular supervision, and a team that works as a collaborative partner with homes.
• – Flexible shift patterns with opportunities for extra hours/bank work and paid sleep-ins where applicable.

Spire Assist is committed to equality of opportunity. We encourage applications from candidates from all backgrounds.