Children's Residential Senior Support Worker

TN United Kingdom; Norwich; On-site; GBP 31,000 - 33,000; Full time

Job summary

An established industry player is seeking a Senior Support Worker to join their dedicated team in Norwich. This role involves hands-on support for young people in a residential setting, where you'll act as a senior shift worker, guiding and mentoring fellow staff. With a strong focus on emotional support and trauma-informed care, you'll help young individuals navigate their challenges and build trust. The organization offers a supportive environment with opportunities for professional growth, including fully funded qualifications and a welcoming culture that values diversity. If you're passionate about making a difference, this is the role for you.

Benefits

Free career-enhancing qualifications

£500 golden hello

31 days annual leave

Company funded medical cash plan

Enhanced sick pay

Life assurance

Access to Blue Light benefits

Cycle to Work scheme

Qualifications

• Must complete NVQ Level 3 in Residential Childcare within 24 months.
• Experience in children's social care is beneficial.

Responsibilities

• Work hands-on with young people in a children's home.
• Line manage support workers and direct staff resources.

Skills

Emotional Intelligence

Teamwork

Problem Solving

Patience

Education

NVQ Level 3 in Residential Childcare

Job description

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Children's Residential Senior Support Worker, Norwich

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Client:

Break Charity

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

e0921b382476

Job Views:

3

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

Senior Support Worker

• Salary: £31,328 to £32,260 per annum, depending on qualifications (including 5 sleep-ins per month paid at £64.95 per night)

Maximum full time job rate potential is £32,915 per annum, performance related (including 5 sleep-ins per month paid at £64.95 per night)

• Hours: Full time (38 hours per week)

About Break:

Break is a forward-thinking non-profit organisation that’s delivered unique support for young people across East Anglia for over fifty years. Co-production with staff, young people and families is at the very heart of everything we do. Nobody chooses the family or circumstances they are born into. At Break we firmly believe that with the right care, there is no limit to what can be achieved.

We have a range of residential services, a fostering agency, Staying Close, Staying Connected and services for disabled children and their families.

As a trauma-informed organisation, all our young people and employees are supported by our highly skilled therapeutic team - and our lifelong offer means that even when young people leave our care, we will always be there for them.

We have low staff turnover and vacancy rates. 100% of our services are rated good or outstanding and deliver great outcomes for our young people. Our ambition is to grow and build even further - creating an environment where people can develop their talent and see the difference they make. You could be part of this.

Why Break?

At Break we invest in the future of our staff just as we do for the young people in our services. We strive to provide the highest quality of care, so whether you’re just starting your career in children’s social care or are already qualified, you’ll be supported, recognised and rewarded for your essential part in our vital work.

About the role:

As a Break Senior Support Worker, you’ll be working hands-on day in day out with the young people living in the children’s home and act as the senior shift worker in the staff team.

While there will be still an opportunity to work directly with young people, you’ll also take on some extra responsibilities – line managing support workers and directing the staff and resources when on shift.

For some young people, the behaviours caused by the trauma they have experienced means they need additional support. Break’s solo children’s homes offer these individuals the full attention they need to be able to thrive.

You’ll work with a tight-knit team of colleagues to build a relationship and trust bond with the young people living at the home. You’ll be a positive role model, supporting them in overcoming their previous trauma and learning to trust in adults again, along with the help and guidance of your colleagues and Break’s therapeutic services. You will encourage new experiences, supporting the young people to develop their own identity.

You’ll be patient, thrive in a team environment, able to support those around you and have the emotional intelligence and resilience to manage challenging situations.

To be successful in the role you’ll be a good team player, and a problem solver.

You will need to successfully complete an NVQ Level 3 in Residential Childcare before you complete 24 months of Support Work. This will be fully funded by Break and you will be supported by our training team.

Please note that you must have a full, valid, manual driving licence.

In your role, you’ll have access to the following benefits:

• Free, career-enhancing qualifications

• A “golden hello” scheme welcoming you to our services, with £500 paid to you one month after your start date and a second £500 at the six-month mark. (Not available to candidates referred by recruitment agencies)

• A referral scheme offering the same two payments as the golden hello if you recommend a contact who goes on to be employed by Break in care services. (subject to conditions)

• 31 days annual leave per year (including bank holidays)

• Annual leave purchase

• Additional service-related holiday from 2 years

• Company funded medical cash plan

• Enhanced sick pay and family friendly leave

• Pension salary sacrifice

• Life assurance to the value of 3x your annual salary

• Access to the Blue Light benefits platform enabling you to access discounts across a range of shops, venues and services (your membership fee will be reimbursed)

• Access to multiple Wellbeing initiatives

• The opportunity to influence Break’s strategy and direction through our Staff Consultation Forum

• Cycle to Work and Tech scheme

Full details of the role, including a job description and person specification can be found within the ‘documents’ section.

If you would like to develop your career and make a real difference in a child or young person’s life, use the ‘apply now’ button to be taken to our application site.

We reserve the right to interview suitable candidates as they apply. This means the role may close at short notice and without prior warning.

Additional Information

People are our biggest asset in our organisation. We recognise that the key to providing the highest quality of care is to ensure we have a diverse workforce using their life experiences to give the children and young people a well-rounded right start in life. We welcome and encourage applications from people of all backgrounds.

The first interview will be a Safe Care/ Warner style interview. If successful after the first interview, candidates will then be expected to attend a formal interview.

An enhanced DBS check is required for the role. This will be funded by Break.

To comply with OFSTED requirements, you will be asked to provide details of your full employment history.

We are happy to consider any reasonable adjustments which you may need during the application or recruitment process. If there are adjustments you would like to request, please contact . We also offer reasonable adjustments in the workplace.

To comply with the Immigration Asylum & Nationality Act 2006 and additional amendments, and UKVI requirements, all prospective employees will be asked to supply evidence of eligibility to work in the UK. We will ask to see and take a copy of an appropriate official document as set out in the UKVI guidelines. Do not send anything now, further information will be sent to you should you be invited to interview.