Child Contact Supervisor: Safeguarding, Transport & Reports

5 Star Recruitment; Birmingham; On-site; GBP 21,000 - 27,000; Full time

Job summary

5 Star Recruitment seeks a Contact Supervision Worker in Birmingham to transport and supervise children during contact with parents or carers as outlined in care plans.

You will collect children from placements, ensure safety, and maintain records. The role requires safeguarding awareness, strong communication, and flexibility across Family Time sites. Training and duties may evolve with service needs.

Qualifications

• Supervisory experience in staff management and delivery of services.
• Knowledge of the Children Act 1989 and 2014 and their application.
• Excellent written and verbal communication with stakeholders.
• Good organisational skills and IT literacy for record-keeping.
• Ability to work flexibly across Family Time sites to meet needs.

Responsibilities

• Collect and safely transport children to and from contact venues.
• Supervise contact between children and their parents per procedures.
• Provide written reports on how contact proceeded.
• Report safeguarding concerns to the Contact Manager and social worker.
• Assist with service duty arrangements and attend training as required.
• Use computer applications as required and maintain tidy contact rooms.

Skills

Supervisory experience

Children Act knowledge

Written communication

Organisational skills

IT literacy

Safeguarding awareness

Education

NVQ Level 4 childcare

Social Work England registration

Tools

Computer applications

Job description

5 Star Recruitment seeks a Contact Supervision Worker in Birmingham to transport and supervise children during contact with parents or carers as outlined in care plans.

You will collect children from placements, ensure safety, and maintain records. The role requires safeguarding awareness, strong communication, and flexibility across Family Time sites. Training and duties may evolve with service needs.