Chief Product Officer CPO

Cactus Search; Glasgow; On-site; GBP 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Chief Product Officer to lead product strategy and ensure the delivery of high-quality tech products. This pivotal role involves aligning the business product vision with operational excellence while managing cross-functional teams. You will be responsible for creating strategic road-maps, implementing agile best practices, and ensuring a smooth customer onboarding experience. If you have a strong background in product management within fast-paced tech environments and are ready to drive impactful outcomes, this opportunity is perfect for you.

Qualifications

• Experience leading cross-functional tech/IT teams.
• Strong problem-solving skills and ability to drive outcomes.

Responsibilities

• Define and execute the product vision and strategy.
• Oversee planning, execution, and quality assurance of products.

Skills

Leadership Skills

Team Management

Agile Methodologies

Problem-Solving

Project Management

Job description

Job Description

We are looking for a Chief Product Officer - you will be responsible for ensuring the client's tech products are designed, delivered, and supported to the highest standards. This role focuses on aligning the business product strategy with operational excellence, ensuring that delivery processes are efficient & agile. Leading cross-functional teams across product management, delivery, and customer operations, this role ensures that product road-maps are executed effectively, and customer onboarding is smooth!

Role overview:

1. Define & execute the product vision and strategy for the customer
2. Lead the creation of a strategic product road-map
3. You will prioritise (features & initiatives) based on customer insights & market trends
4. Oversee the planning, execution, risk management & quality assurance of all products & releases
5. Implement and refine agile best practices & framework
6. Manage the product strategy & execution, ensuring client & stakeholders are aligned and informed
7. Own the end-to-end customer onboarding, journey & engagement
8. Oversee performance of the 24/7 support team, ensuring SLAs, response times, and resolution targets are met & improved

Required:

• Strong leadership and team management skills, with experience leading cross-functional tech/IT teams.
• Previous experience managing product delivery in complex and fast-paced B2B - Digital/Tech/IT environments.
• In-depth understanding of Agile and other product development methodologies.
• Strong problem-solving skills & the ability to navigate challenges & drive outcomes.
• Project management skills, with the ability to manage multiple initiatives simultaneously.

Please share your CV and we can have a call.