Chief Product Officer (CPO)

TN United Kingdom; Glasgow; On-site; GBP 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Chief Product Officer to lead the product strategy and execution for their tech offerings. This pivotal role focuses on aligning product vision with operational excellence, ensuring that delivery processes are efficient and agile. You will lead cross-functional teams, manage product road-maps, and oversee customer onboarding to enhance user engagement. If you thrive in fast-paced B2B environments and possess strong leadership and project management skills, this is the perfect opportunity to make a significant impact in a dynamic organization.

Qualifications

• Strong leadership skills with experience in tech/IT teams.
• In-depth understanding of Agile product development methodologies.

Responsibilities

• Define and execute product vision and strategy.
• Oversee product planning, execution, and quality assurance.
• Manage end-to-end customer onboarding and engagement.

Skills

Leadership and team management

Product delivery management

Agile methodologies

Problem-solving

Project management

Job description

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We are looking for a Chief Product Officer - you will be responsible for ensuring the clients' tech products are designed, delivered, and supported to the highest standards. This role focuses on aligning the business product strategy with operational excellence, ensuring that delivery processes are efficient & agile.

Leading cross-functional teams across product management, delivery, and customer operations, this role ensures that product road-maps are executed effectively, and customer onboarding is smooth!

Role overview:

1. Define & execute the product vision and strategy for the customer
2. Lead the creation of a strategic product road-map
3. You will prioritize (features & initiatives) based on customer insights & market trends
4. Oversee the planning, execution, risk management & quality assurance of all products & releases
5. Implement and refine agile best practices & frameworks
6. Manage the product strategy & execution, ensuring client & stakeholders are aligned and informed
7. Own the end-to-end customer onboarding, journey & engagement
8. Oversee performance of the 24/7 support team, ensuring SLAs, response times, and resolution targets are met & improved

Required:

1. Strong leadership and team management skills, with experience leading cross-functional tech/IT teams
2. Previous experience managing product delivery in complex and fast-paced B2B - Digital/Tech/IT environments
3. In-depth understanding of Agile and other product development methodologies
4. Strong problem-solving skills & the ability to navigate challenges & drive outcomes
5. Project management skills, with the ability to manage multiple initiatives simultaneously

Please share your CV and we can have a call.