Chief Product Lead, Global Membership & Subscriptions

Careers at Tide; United Kingdom; Hybrid; GBP 110,000 - 140,000; Full time

Benefits offered by this job

Competitive salary

Annual leave

Parental leave

Sabbatical

Salary sacrifice

Private health

Life & accident cover

Mental wellbeing

Retirement planning

Volunteer days

Learning budget

Work abroad 90 days

Home office setup

Laptop upgrade

Snacks & meals

Job summary

Tide is seeking an experienced Head of Product for Membership Plans to own global strategy and a scalable member experience. You will shape membership tiers, benefits, and pricing, collaborating with Billing, Payments, Marketing, Data, Finance, Engineering, and Design to drive engagement and growth.

Join a cross-functional MEM product group focused on retention and long-term member value, leading product delivery across the full subscription lifecycle and mentoring a growing team of product

Qualifications

• 10+ years of product management experience with ownership of subscription or membership initiatives.
• Strong analytical and commercial capability with KPI/OKR focus.
• Excellent cross-functional leadership across technical and commercial teams.
• Customer-first, outcome-driven mindset focused on meaningful member experiences.

Responsibilities

• Own the strategy, vision, and roadmap for global Membership Plans.
• Define, evolve, and optimise subscription tiers, benefits and pricing based on data and customer insight.
• Lead end-to-end product delivery from discovery through execution across the lifecycle.
• Partner cross-functionally to deliver measurable business outcomes aligned to OKRs and growth priorities.
• Champion best-in-class user experience with clear, transparent membership touchpoints.
• Mentor and support Product Managers as the team scales.
• Leverage qualitative and quantitative insights to improve retention and long-term value.

Skills

Subscription product

Analytical thinking

Cross-functional leadership

Customer-centric

Ambiguity tolerance

Effective communication

Global product

Job description

Tide is seeking an experienced Head of Product for Membership Plans to own global strategy and a scalable member experience. You will shape membership tiers, benefits, and pricing, collaborating with Billing, Payments, Marketing, Data, Finance, Engineering, and Design to drive engagement and growth.

Join a cross-functional MEM product group focused on retention and long-term member value, leading product delivery across the full subscription lifecycle and mentoring a growing team of product