Chief Operations Officer

Thepmlawgroup; Sheffield; On-site; GBP 80,000 - 120,000; Full time

Job summary

A leading legal services group in Sheffield seeks a Chief Operating Officer to oversee regional brands and shared services. The role involves strategic leadership, operational efficiency, and risk management. The ideal candidate will have extensive experience in senior management, preferably in the legal sector, and demonstrate exceptional leadership and communication skills.

Benefits

Competitive Salary

Industry Leading Training

Pension Scheme

Employee Assistance Programme

Annual Summer and Christmas Parties

Qualifications

• Minimum of 10 years of experience in a senior management operational role.
• Experience in managing multi-disciplinary teams.

Responsibilities

• Provide strategic direction and leadership for day-to-day operations.
• Oversee and optimise internal processes for efficiency.
• Manage and allocate resources effectively.

Skills

Interpersonal Skills

Leadership

Communication

Data Analysis

Education

Bachelor’s Degree in Business Administration

Bachelor’s Degree in Law

Job description

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About

Do not sell or share my personal information

Centered in Sheffield The PM Law Group, is a legal services group, with a number of brands across the UK. This includes South Yorkshire, West Yorkshire, Derbyshire, Berkshire, Cumbria and Scotland with an overseas arm. Through these brands we offer a full range of consumer legal services as well as wholesale and legal expense insurance products and more.

With a growing turnover and growing headcount of circa 750+

We are recruiting a Chief Operating Officer whose role is to oversee our regional brands and shared services to provide those centralised services and deliver the performance expected of the brands within the group.

Role Responsibilities

• Provide strategic direction and leadership for the firm’s day to day operations
• Oversee and optimise internal processes and workflows to maximise efficiency and productivity.
• Monitor performance metrics and implement strategies for continuous improvement.
• Building and managing relationships with suppliers, vendors, partners and clients, including building and managing relationships with the firm’s legal teams and Sector Heads in the supply of support services to these teams and departments.
• Manage and allocate resources effectively including budgeting and staffing.
• Identify, assess, and mitigate operational risks.
• Develop and implement risk management strategies and business contingency and disaster recovery plans.
• Ensure each branch operates in alignment with the firm’s standards, policies, strategy and budget.
• Oversee the IT, Operations, Facilities and Estate Management, HR / People, Recruitment and Training departments on a day-to-day basis.
• Work closely with the CEO / FD who oversees overall business strategy and financials.
• Collaborate with the CLO, who oversees the legal teams of the business

What we need from you

• High degree of interpersonal and human relations skills. Must be able to collaborate with and consult with a wide range of people across the business;
• Self-managing individual, capable of working autonomously;
• A positive can-do attitude with a flexible approach to a wide variety of tasks.
• Demonstrates a proactive and people-centric approach;
• Demonstrates a motivation and desire for people to learn, progress and develop;
• Able to work flexibly as needed to hit set targets and deadlines;
• A flexible and pro-active approach to cope with constantly changing environment and priorities.
• A bachelor’s degree in business administration, business management, law or other relevant disciplines.
• Minimum of 10 years of experience in a senior management operational role preferably at Board level.
• Experience of working within the legal sector desirable but not essential.
• In-depth knowledge of managing multi-disciplinary teams, including experience of
• human resources, marketing, strategic planning and corporate finance
• Proven experience of managing multiple branches or locations.
• Ability to manage comprehensive budgets and business operations
• Exceptional leadership and organisational skills
• Excellent written, verbal and presentation communication skills
• Proficiency in business development
• Ability to work with data analysis tools, accounting software and industry-specific technologies
• Ability to develop and implement strategic plans.

What we offer you

Our offices have been designed to be high quality and pleasant working environments. In addition to a competitive salary and benefits package we offer:

• Monday to Friday – Office Hours – 9.00am – 5.00pm with 1 hour’s lunch break.
• Industry leading training.
• Competitive starting salary DOE.
• Access to on demand CPD.
• Additional Annual Leave entitlement for long service.
• Opportunities for you to progress and develop further in line with our expansion strategy
• Pension Scheme
• Lucrative ‘Refer a friend scheme’
• Free Costco Card
• Employee Assistance Programme.
• Annual Summer and Christmas Parties.
• Award Events.

At the PM Law Group, we offer more than just a job – we offer a rewarding career where you can make a meaningful impact and grow both personally and professionally. As a member of our team, you will have the opportunity to work alongside talented professionals in a dynamic and collaborative environment. We believe in investing in our employees and supporting their career development through training, mentorship, and advancement opportunities. Join us and be part of a firm that values diversity, equality, and inclusion, and is committed to making a difference in the lives of our clients and our community.

The PM Law Group are an equal opportunities employer.

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