Chief Operating Officer - Public Services Scotland

The Scottish Government; Glasgow; On-site; GBP 110,000 - 170,000; Full time

Job summary

The Scottish Government's Social Security Scotland seeks a Chief Operating Officer to lead the organisation's day-to-day operations, performance management and service delivery across Scotland.

Based in Glasgow and Dundee with national reach, the COO will drive transformation, resilience and continuous improvement while fostering a culture of kindness, respect and inclusion for colleagues and the people we serve.

Responsibilities

• Lead operational performance, risk and resilience of services.
• Drive transformation and continuous improvement across Scotland's public services.
• Provide strategic leadership to a 3,000-strong workforce.
• Ensure dignity, fairness and respect in service delivery.

Job description

The Scottish Government's Social Security Scotland seeks a Chief Operating Officer to lead the organisation's day-to-day operations, performance management and service delivery across Scotland.

Based in Glasgow and Dundee with national reach, the COO will drive transformation, resilience and continuous improvement while fostering a culture of kindness, respect and inclusion for colleagues and the people we serve.