Chief Operating Officer

East Midlands Chamber; Chesterfield; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

8% employer pension contribution

Wellbeing support (Westfield Health)

Birthday day off + service milestones

Life assurance

Flexible working and dress-down policy

CSR days (volunteering)

Tax-free car mileage 55p

Childcare and Bike2Work schemes

Special leave & study leave

Learning and development opportunities

Unpaid/study leave options

Praise Exchange recognition

Job summary

East Midlands Chamber invites applications for the Chief Operating Officer to join its Senior Leadership Team in shaping the region's business community. Working alongside the Chief Executive, you will translate ambitious strategy into operational excellence and sustainable delivery across member services, commercial activity and governance.

You will lead multiple functions, develop talent, steer performance, and build strong relationships with the Board and external partners while driving

Qualifications

• Senior operational leader with experience across multiple functions.
• Comfortable operating at Board/Executive level and influencing strategy.
• Strong financial experience including budgeting and resource allocation.

Responsibilities

• Translate strategy into operational excellence across the organisation.
• Lead multiple functions through senior leaders to deliver outcomes.
• Oversee performance, governance, risk and financial sustainability.

Skills

Senior leadership

Board influence

Financial management

Organisational change

Relationship building

People development

Job description

Ongoing closing date (we will close the advert once there are sufficient applications)

Permanent, full time (35 hours per week)

Chesterfield, Derby, Leicester or Nottingham with agile working. Additional travel required

Overview

Why the post exists

Ready to play a pivotal role in shaping the future of one of the East Midlands’ most influential business organisations?

Looking for an executive leadership role where strategy, people and operational excellence come together?

Want to work alongside an ambitious Chief Executive and Senior Leadership Team to make a genuine impact across the region’s business community?

We are excited to announce a rare opportunity that has arisen to join our Senior Leadership Team as the Chief Operating Officer. Working alongside the Chief Executive, Board and Senior Leadership, you’ll play an instrumental role in shaping the future of the region’s leading business support organisation, ensuring ambitious strategic plans are translated into operational excellence, commercial sustainability and exceptional service for members, customers and stakeholders.

Overview

Key areas of responsibility

• Alongside the Chief Executive and Senior Leadership Team, you’ll translate the Chamber’s ambitious strategy into operational excellence, ensuring the organisation delivers outstanding outcomes for members, customers and stakeholders.
• Lead multiple business functions through senior leaders, creating a high-performing, collaborative culture that empowers teams, develops talent and drives organisational success.
• Provide executive oversight of organisational performance, financial sustainability, governance and risk, ensuring resources are deployed effectively and decisions support the Chamber’s long-term ambitions.
• Champion continuous improvement by driving transformational change, strengthening systems and processes and enhancing the customer experience across every part of the organisation.
• Build trusted relationships with the Board, Executive colleagues, members and external stakeholders, providing strategic leadership and representing the Chamber with credibility and influence.
• Identify opportunities to improve commercial performance, operational efficiency and organisational resilience, ensuring the Chamber continues to evolve and deliver exceptional value to the regional business community.

Overview

Applicants will possess

• A proven senior operational leader with experience managing multiple business functions within a complex organisation.
• Comfortable operating at Board and Executive level, influencing strategic direction and organisational performance.
• Commercially astute with strong financial experience including demonstrable budget management and resource allocation experience.
• Experienced in leading organisational change, transformation and supporting continuous improvement programmes.
• An exceptional relationship builder, able to engage confidently with colleagues, Board members, and business leaders.
• Passionate about developing people and creating a high-performing culture that delivers outstanding outcomes.

What you can expect in return

#1

25 days holiday plus bank holidays each year (pro rata for part time)

#2

8% employer contribution to pension scheme (non-contributory for employee)

#3

Wellbeing support including access to Westfield Health plan, Mental Health First Aiders, self help toolkits, discounts and more

#4

Your Birthday off plus an extra day of leave after 5 and 10 years' service

#5

Life assurance (death in service support scheme) for your beneficiaries

#6

Agile working and dress for the day policy (role dependent)

#7

Two CSR days to take per year (volunteering activity)

#8

Access to tax-free childcare and Bike2Work schemes

#9

Special leave for bereavement, compassionate leave & dependent related time off

#10

Learning and professional development opportunities

#11

Flexibility to take unpaid leave, paid study leave & special leave for territorial army

#12

Recognition and engagement schemes including Praise Exchange

#13

Tax free 55p per business mile for cars (up to 10,000 miles per year)

Company Overview

About us

East Midlands Chamber (Derbyshire, Leicestershire, Nottinghamshire) is a well-respected and award winning membership, representation and business support organisation that aims to enhance businesses and communities in the three cities and three counties. With more than 4,100 members and working with 12,000 businesses each year, we have established a reputation as the voice of the region’s business community.

Our accreditations and awards

East Midlands Chamber (Derbyshire, Nottinghamshire, Leicestershire) is an equal opportunities employer and Disability Confident Leader.

All suitably qualified people are encouraged to apply for vacancies regardless of age, disability, gender reassignment, marital status, pregnancy or maternity, race, religion or belief, sex and sexual orientation. Applicants require current eligibility to live and work in the UK, they must also disclose any unspent convictions or cautions and company director disqualifications in their covering letter. Please inform [e-mail] of any reasonable adjustments needed during the recruitment process. The business is dedicated to retaining talent and therefore it may decide to prioritise and support internal applicants. For information about how we process your data click here .