Chief of Catering Operations & Campus Services

Lodestone House; Rugby; On-site; GBP 80,000 - 100,000; Full time

Benefits offered by this job

Senior leadership role

Job summary

Lodestone House, Rugby School's trusted partner, seeks a Head of Operations for catering, hospitality, facilities and logistics. Based in Rugby, Warwickshire, the role leads cross-functional teams to elevate service delivery, governance and financial sustainability across both Rugby School and Bilton Grange.

Reporting to the COO, you will set a long-term operational strategy, drive continuous improvement, and act as an ambassador for the Lodestone House and the Rugby community, with a clear path

Qualifications

• Proven senior operational leadership experience within education, hospitality, facilities management or a related service industry.

Responsibilities

• Set the strategic direction for operational services across Rugby School and Bilton Grange.
• Lead multiple operational functions to ensure seamless day-to-day delivery across the schools.
• Create and embed best-in-class service standards and operational excellence.
• Build, develop and inspire high-performing leadership and operational teams.
• Drive continuous improvement, innovation and transformational change initiatives.
• Lead financial planning, budgeting, commercial performance and cost management.
• Strengthen governance, compliance, risk management and operational accountability.
• Ensure operational services support the wellbeing and experience of students, staff and visitors.
• Act as a visible ambassador for Lodestone House, Rugby School and the wider Rugby community.
• Build strong relationships with senior stakeholders, school leaders, staff, families, suppliers and external partners.

Skills

Leadership

Strategic thinking

Commercial acumen

Job description

Lodestone House, Rugby School's trusted partner, seeks a Head of Operations for catering, hospitality, facilities and logistics. Based in Rugby, Warwickshire, the role leads cross-functional teams to elevate service delivery, governance and financial sustainability across both Rugby School and Bilton Grange.

Reporting to the COO, you will set a long-term operational strategy, drive continuous improvement, and act as an ambassador for the Lodestone House and the Rugby community, with a clear path