Chief Housekeeping Steward

Edwardian Hotels London; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player invites you to join their dynamic team as a Chief Housekeeping Steward. This role is pivotal in maintaining the high standards of cleanliness and guest satisfaction at a luxurious hotel. You will lead and inspire a team, ensuring that every corner of the establishment reflects the commitment to excellence. With a focus on wellbeing and career development, this position offers a unique opportunity to grow within a supportive environment. If you have a passion for hospitality and a keen eye for detail, this is the perfect chance to elevate your career in a vibrant setting.

Benefits

28 days holiday including Bank Holidays

Complimentary hot meals and beverages

Referral scheme up to £500

Annual complimentary hotel stays

Discounts on popular stores

Company pension scheme

Wellbeing support

Career development opportunities

Qualifications

• Previous supervisory experience in a 4- or 5-star hotel is required.
• Excellent attention to detail and customer service skills are essential.

Responsibilities

• Oversee cleaning of public areas and supervise House Stewards.
• Implement housekeeping standards and support ad hoc duties.

Skills

Housekeeping Management

Customer Service

Attention to Detail

Team Leadership

Job description

Become a Londoner

Welcome to The Londoner, a hotel that is chic in boutique spirit and grandeur in scale and ambition.

Located in the heart of Leicester Square, where the four corners of the city meet, we offer a unique collection of spaces, tastes, textures, and services across 15 floors.

We are seeking hospitality professionals whose talents and ambitions will help us meet our guests' high standards and also advance their careers in a company that recognizes and rewards talent.

Join London’s first ‘Super Boutique’ hotel and stand out from the crowd.

At The Londoner, we are committed to being the best place to work, recognized as a Great Place to Work. Our focus on wellbeing and development is central to our culture.

We are currently recruiting a Chief Housekeeping Steward to join our Housekeeping team. This role offers clear career progression.

Overview:

• Join the Londoner Hotel as a Chief Housekeeping Steward.

• You will oversee the cleaning of public areas, ensuring high standards and supervising House Stewards.

• Implement housekeeping standards and support ad hoc duties as needed.

• Ensure high customer satisfaction by exceeding guest expectations in line with our values.

About You:

• Previous supervisory housekeeping experience in a 4- or 5-star hotel or similar environment is required.

• Excellent attention to detail, customer service skills, and team leadership abilities are essential.

Company Benefits:

• Competitive salary and 28 days holiday including Bank Holidays, increasing with long service.

• Complimentary hot meals, salad bar, and unlimited beverages daily.

• Referral scheme of up to £500 per successful recommendation.

• Annual complimentary hotel stays and preferential rates for Edwardian Hotels.

• Access to discounts on popular stores, company pension scheme, social events, and recognition programs.

• Wellbeing support, including a company doctor, online learning, and career development opportunities.

Eligibility:

Applicants must be eligible to work in the UK, with evidence required during recruitment.

Compensation: Competitive salary