Chief Experience Officer

COREcruitment Ltd; Greater London; On-site; GBP 150,000 - 230,000; Full time

Job summary

COREcruitment Ltd in Central London is seeking a Chief Experience Officer for a new private members’ club and destination. This board-level role reports to the owner and oversees membership, brand, partnerships and the full member experience.

You’ll be a current or former C-suite leader with luxury hospitality, luxury retail or editorial background, capable of setting strategic direction, growing commercial performance and representing the business publicly at the highest level.

Responsibilities

• Sit on the executive leadership team as a trusted adviser to the owner
• Own the strategy and commercial performance of membership, experiences and partnerships
• Reposition the proposition and engage its most influential audience
• Lead flagship moments, including major takeovers and large-scale cultural events each year
• Represent the business publicly and open doors at the highest level

Job description

PLEASE READ BEFORE APPLYING: this role is only for current or former C-suite leaders from luxury hospitality, luxury retail or editorial. If you don’t have executive leadership experience in one of these sectors, this role is not for you.

A new Central London private members’ club and destination is appointing a Chief Experience Officer. This is a board-level role reporting directly to the owner, with responsibility for membership, brand, partnerships and the full member experience.

The role suits a proven executive leader. You might currently be a CEO, MD, Publisher, Editor-in-Chief or Luxury Brand President. You’ll set the direction of the business, not run the events calendar.

The Chief Experience Officer role

• Sit on the executive leadership team as a trusted adviser to the owner
• Own the strategy and commercial performance of membership, experiences and partnerships
• Reposition the proposition and decide how the business engages its most influential audience
• Lead flagship moments, including major takeovers and large-scale cultural events each year
• Represent the business publicly and open doors at the highest level

You’ll bring

• Current or recent C-suite, MD or equivalent executive leadership experience
• A background in luxury hospitality, luxury retail or editorial
• Full commercial accountability and a record of delivering growth
• A senior network across luxury, culture and media
• The presence to be the public face of a high-profile London destination
• Members’ club experience is not essential. What matters is your experience at the top level.

Interested?