Chief Data & Technology Officer (CDTO)

Zachary Daniels; Leicester; On-site; GBP 100,000 - 150,000; Full time

Job summary

A leading luxury retailer is seeking a Chief Data & Technology Officer to drive business growth through innovative technology and data solutions. This senior role involves executing a tech roadmap, leading system transformations, and ensuring cybersecurity. The ideal candidate will have proven leadership experience in retail technology and a strong commercial acumen. Join a pivotal moment of growth and shape the future of a storied brand.

Qualifications

• Proven leadership at CTO/CIO/CDTO level within retail.
• Deep experience delivering enterprise tech transformations.
• Strong knowledge of cybersecurity frameworks.

Responsibilities

• Set and deliver the technology & data strategy.
• Lead system transformations across ERP, CRM, and eCommerce platforms.
• Oversee cybersecurity and protect sensitive customer data.

Skills

Leadership

Cybersecurity

Commercial Acumen

Communication

Job description

This range is provided by Zachary Daniels. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Luxury Retail | Executive Leadership | UK Based

A rare opportunity to shape the technology future of one of the UK's most prestigious luxury retailers. We are seeking a hands-on, commercially-minded Chief Data & Technology Officer (CDTO) to join our executive leadership team and drive business growth through world-class technology and data solutions.

This is a senior level role is ideal for someone who thinks as commercially as they code - and knows technology only matters if it delivers real business value.

You'll own and execute a tech roadmap that underpins our growth, profitability, and an exceptional customer experience across boutiques and digital channels. From modernising CRM and stock inventory systems, leading enterprise-wide implementations, strengthening cybersecurity, to building powerful data and analytics capabilities - this is a true transformation leadership role.

Please note: The role will be 5 days office based and may require travel to locations in London Area and the West Midlands

What You'll Do

• Set and deliver the technology & data strategy that drives growth, efficiency, and premium customer experiences.
• Lead system transformations across ERP, CRM, stock & inventory, POS, and eCommerce platforms.
• Build scalable data platforms to power analytics, personalised marketing, and decision-making.
• Oversee cybersecurity, ensuring protection of sensitive customer data and business operations.
• Lead large-scale projects and change management programmes, ensuring adoption and commercial success.
• Build strong supplier partnerships, negotiate contracts, and ensure outstanding service delivery.
• Inspire and grow a high-performing internal tech & data team.

What You'll Bring

• Proven leadership at CTO/CIO/CDTO level within retail (luxury, premium, or experience-led environments ideal).
• Deep experience delivering enterprise tech transformations - including CRM and inventory systems.
• Strong knowledge of cybersecurity frameworks and retail data protection best practices.
• Commercial acumen: you link tech investment directly to profit, growth, and customer outcomes.
• Hands-on yet strategic: as comfortable in code and systems as you are in the boardroom.
• Excellent communicator and influencer, with experience managing executive and partner relationships.

Why Join?

• Shape the future of a storied, independent luxury retail brand at a pivotal moment of growth.
• Lead transformative, high-impact projects across all customer and operational channels.

BBBH33363

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology and Customer Service

• Industries

  Retail Luxury Goods and Jewelry

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