Chief Data & Technology Officer (CDTO)

Zachary Daniels; Metropolitan Borough of Solihull; On-site; GBP 140,000 - 165,000; Full time

Job summary

A prestigious luxury retailer seeks a Chief Data & Technology Officer to drive growth through innovative technology and data solutions. This senior role involves setting a tech strategy, overseeing transformations, and ensuring cybersecurity. The ideal candidate will have proven leadership in retail tech and a strong commercial focus.

Qualifications

• Proven leadership at CTO/CIO/CDTO level within retail environments.
• Deep experience delivering enterprise tech transformations.

Responsibilities

• Set and deliver the technology & data strategy for growth.
• Lead system transformations across ERP, CRM, and eCommerce platforms.
• Oversee cybersecurity and protect sensitive customer data.

Skills

Leadership

Commercial Acumen

Communication

Job description

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Base pay range

Luxury Retail | Executive Leadership | UK Based

A rare opportunity to shape the technology future of one of the UK's most prestigious luxury retailers. We are seeking a hands-on, commercially-minded Chief Data & Technology Officer (CDTO) to join our executive leadership team and drive business growth through world-class technology and data solutions.

This is a senior level role ideal for someone who thinks as commercially as they code — and knows technology only matters if it delivers real business value.

You'll own and execute a tech roadmap that underpins our growth, profitability, and an exceptional customer experience across boutiques and digital channels. From modernising CRM and stock inventory systems, leading enterprise-wide implementations, strengthening cybersecurity, to building powerful data and analytics capabilities — this is a true transformation leadership role.

Chief Data & Technology Officer (CDTO)

Luxury Retail | Executive Leadership | UK Based

Salary £140,000-£165,000

A rare opportunity to shape the technology future of one of the UK's most prestigious luxury retailers. We are seeking a hands-on, commercially-minded Chief Data & Technology Officer (CDTO) to join our executive leadership team and drive business growth through world-class technology and data solutions.

This is a senior level role ideal for someone who thinks as commercially as they code — and knows technology only matters if it delivers real business value.

You'll own and execute a tech roadmap that underpins our growth, profitability, and an exceptional customer experience across boutiques and digital channels. From modernising CRM and stock inventory systems, leading enterprise-wide implementations, strengthening cybersecurity, to building powerful data and analytics capabilities — this is a true transformation leadership role.

Please note: The role will be 5 days office based and may require travel to locations in London Area and the West Midlands.

What You'll Do

1. Set and deliver the technology & data strategy that drives growth, efficiency, and premium customer experiences.
2. Lead system transformations across ERP, CRM, stock & inventory, POS, and eCommerce platforms.
3. Build scalable data platforms to power analytics, personalised marketing, and decision-making.
4. Oversee cybersecurity, ensuring protection of sensitive customer data and business operations.
5. Lead large-scale projects and change management programmes, ensuring adoption and commercial success.
6. Build strong supplier partnerships, negotiate contracts, and ensure outstanding service delivery.
7. Inspire and grow a high-performing internal tech & data team.

What You'll Bring

1. Proven leadership at CTO/CIO/CDTO level within retail (luxury, premium, or experience-led environments ideal).
2. Deep experience delivering enterprise tech transformations - including CRM and inventory systems.
3. Strong knowledge of cybersecurity frameworks and retail data protection best practices.
4. Commercial acumen: you link tech investment directly to profit, growth, and customer outcomes.
5. Hands-on yet strategic: as comfortable in code and systems as you are in the boardroom.
6. Excellent communicator and influencer, with experience managing executive and partner relationships.

Why Join?

• Shape the future of a storied, independent luxury retail brand at a pivotal moment of growth.
• Lead transformative, high-impact projects across all customer and operational channels.

BBBH33363

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Information Technology

Industries

• Retail, Luxury Goods and Jewelry

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