CHC Nurse Co-ordinator

NHS Jobs; Ipswich; Hybrid; GBP 33,000 - 42,000; Full time

Job summary

Norfolk and Suffolk Integrated Care Board invites applications for a CHC Nurse Co-ordinator (Band 6). The role focuses on timely, person-centred assessments for NHS Continuing Healthcare and support for discharge-to-assess pathways across Norwich and Ipswich bases.

The post requires knowledge of CHC/NHS-funded Nursing Care frameworks, safeguarding and complex care assessments, with experience in multidisciplinary teams and care planning. Full/part-time roles available.

Qualifications

• Knowledge of the National Framework for NHS Continuing Healthcare and NHS-funded Nursing Care.
• Knowledge of the Mental Capacity Act, safeguarding duties, consent, confidentiality and information sharing.
• Experience of assessing people with complex health and care needs and producing evidence-based clinical reports.
• Experience of multidisciplinary and multi-agency working across health and social care.
• Experience of care planning, review, risk management and person-centered practice.
• Intermediate IT skills with Outlook, Word, Excel and PowerPoint.
• Understanding of the health and social care environment and roles and responsibilities within it.

Responsibilities

• Co-ordinate and undertake timely, comprehensive and person-centred assessments using appropriate tools for NHS CHC and NHS-funded Nursing Care.
• Gather, evaluate and triangulate clinical, functional and contextual evidence from the individual, their representative and relevant professionals, identifying gaps or inconsistencies and taking proportionate action to resolve them.
• Prepare clear, accurate and evidence-based assessment reports and eligibility recommendations, demonstrating professional judgement and the relationship between assessed needs, evidence and national criteria.
• Participate in multidisciplinary team meetings, case conferences and decision-making processes, ensuring the individual and their representative can understand and contribute.
• Complete and review person-centred, outcome-focused care and support plans for people eligible for NHS funding, ensuring commissioned care meets assessed needs and risks are managed.
• Support individuals to understand and access Personal Health Budgets where applicable, including contributing to safe and lawful support planning and review arrangements.

Skills

Clear communication

Written communication

Relationship building

Analytical skills

Problem solving

Strategic thinking

Attention to detail

Independent thinker

Decision making

Time management

Confidentiality

Learning and development

Team collaboration

Education

Degree-level nursing qualification

Registered Nurse (Adult, Mental Health or Learning Disability)

Tools

Outlook

Word

Excel

PowerPoint

Job description

CHC Nurse Co-ordinator

The closing date is 04 October 2026

Band 6 Registered Nurse (Mental Health, Adult or LearningDisability)Bothfull-time and part-time opportunities are available, with part-time hoursavailable from 22.5 hours per week

Are you a Registered Nurse looking for a rewarding rolewhere you can use your assessment, clinical judgement and leadership skills tomake a real difference to people's lives?

Norfolk and Suffolk Integrated Care Board (ICB) hasexciting opportunities for Registered Nurses (Adult, Mental Health and LearningDisability) to join our NHS Continuing Healthcare (CHC) team.

As a Nurse Coordinator, you will use your clinicalexpertise to undertake complex assessments, case manage individuals eligiblefor NHS Continuing Healthcare and support the delivery of the Discharge toAssess model. You will work alongside individuals, families andmultidisciplinary professionals to ensure fair, robust and person-centreddecision making for people with significant and complex health needs.

Whether you already have experience within NHS ContinuingHealthcare or are looking to develop your career in a new specialist area, wewould love to hear from you.

Please note We are one CHC team across Norfolk andSuffolk and our team cover both counties. We have a base in Norfolk (Norwich)and a base in Suffolk (Ipswich.)

This advert is for SUFFOLK work base.

Main duties of the job

Co-ordinate and undertake timely, comprehensive and person-centredassessments, using the appropriate national and local tools for NHS CHC andNHS-funded Nursing Care.

Gather, evaluate and triangulate clinical, functional and contextualevidence from the individual, their representative and relevant professionals,identifying gaps or inconsistencies and taking proportionate action to resolvethem.

Prepare clear, accurate and evidence-based assessment reports andeligibility recommendations, demonstrating the application of professionaljudgement and the relationship between assessed needs, evidence and therelevant national criteria.

Participate in multidisciplinary team meetings, case conferences anddecision-making processes, ensuring the individual and their representative areenabled to understand and contribute to the process.

Complete and review person-centred, outcome-focused care and supportplans for people eligible for NHS funding, ensuring that commissioned care issufficient to meet assessed needs and that identified risks are appropriatelymanaged.

Support individuals to understand and access Personal Health Budgetswhere applicable, including contributing to safe and lawful support planningand review arrangements.

About us

We manage an annual budget of £4.9 billion to commission safe, high quality and accessible health services for 1.7million people living in Norfolk and Suffolk.

We work with hospitals, GP practices, dentists, pharmacies, community, mental health and ambulance services, alongside local councils and voluntary organisations, to improve care. We involve local communities in shaping decisions and use their insights to improve services. As a statutory NHS organisation, we are accountable to NHS England and the UK Government.

Our role is to ensure services meet current and future needs by setting local NHS strategy, allocating funding, maintaining quality and safety standards, improving access, reducing health inequalities and enabling joined up care.

Norfolk and Suffolk include rural, coastal and deprived communities, with an older than average population. Around half of residents live in rural or coastal areas, where access can be harder, and about 219,000 people live in the most deprived areas, where early deaths are significantly higher. These factors shape our planning and focus on reducing inequalities.

Our vision is for people to live longer, healthier lives with access to safe, joined up, patient centred care. We prioritise improving healthy life expectancy, reducing inequalities and ensuring consistent access to high quality services.

We work across five local Places and partner with NHS providers, councils, the VCFSE sector and communities to deliver locally responsive care.

Job responsibilities

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation. This will be done in line with the Job evaluation Handbook guidelines.

Person Specification

Skills and Abilities

• Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
• Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
• Skills for nurturing key relationships and maintaining networks.
• Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
• Problem solving skills and ability to respond to sudden unexpected demands
• Strategic thinking ability to anticipate
• Attention to detail combined with the ability to extract key messages from complex analysis
• Independent thinker with demonstrated good judgement, problem-solving and analytical skills
• Takes decisions on difficult and contentious issues where they may be a number of courses of action.
• Ability to organise and prioritise an autonomous caseload and meet changing deadlines
• Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support
• Ability to support learning, reflective practice and development of colleagues
• Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales
• Understanding of and commitment to equality of opportunity and good working relationships
• Ability to co-ordinate complex assessments, reviews and meetings across organisations

Other

• An ability to maintain confidentiality and trust
• Used to working in a busy environment
• Adaptability, flexibility and ability to cope with uncertainty and change
• Commitment to continuing professional development
• Professional calm and efficient manner
• Demonstrate a strong desire to improve performance and make a difference by focusing on goals.
• May be required to travel to ICB Offices and other venues within the ICB area as required

Experience

• Knowledge and practical understanding of the National Framework for NHS Continuing Healthcare and NHS-funded Nursing Care
• Knowledge of the Mental Capacity Act, safeguarding duties, consent, confidentiality and information sharing
• Experience of assessing people with complex health and care needs and producing evidence-based clinical reports
• Experience of multidisciplinary and multi-agency working across health and social care
• Experience of care planning, review, risk management and person-centered practice
• Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint
• A good understanding of the health and social care environment and roles and responsibilities within it

Qualifications

• Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.
• Registered Nurse (Adult, Mental Health or Learning Disability)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Address

Norfolk and Suffolk Integrated Care Board

Norfolk and Suffolk Integrated Care Board