CHC Clinical Assessor

NHS; Greater London; On-site; GBP 48,000 - 57,000; Full time

Job summary

Central London Community Healthcare NHS Trust is seeking a compassionate CHC Clinical Assessor to join the Continuing Healthcare and Complex Care Team. You will assess adults with complex needs, coordinate care packages, and ensure person-centred support across health and social care systems.

You will advocate for service users and families, and contribute to safeguarding and quality improvement. You will work with multidisciplinary teams and local authorities to deliver safe, effective care,

Qualifications

• Educated to degree level or equivalent experience.
• Current registration with professional body e.g. NMC and hold a clinical qualification e.g. Registered Nurse, Registered Learning Disability Nurse or Registered Mental Health Nurse, AHP
• Evidence of continuing professional development
• Experience of working in CHC or community setting
• Experience of working with others on the interpretation and implementation of continuing care

Responsibilities

• Undertake comprehensive assessments to identify healthcare needs and determine eligibility for NHS Continuing Healthcare.
• Develop, coordinate and review person-centred care plans that promote positive outcomes and wellbeing.
• Manage a caseload of individuals with complex health needs, ensuring care remains safe, effective and responsive.
• Act as an advocate for service users and families, ensuring their views and preferences are reflected in care planning.
• Lead or contribute to case conferences, MDT meetings and care reviews.
• Identify, assess and manage risks, implementing safeguarding measures where required.
• Maintain accurate and timely case records, assessments and reports

Skills

Clinical assessment

Advocacy

Risk management

Communication

Education

Degree in Nursing

NMC registered

Job description

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Site Central London Community Healthcare NHS Trust Town London Salary £47,951 - £56,863 per annum, inclusive of HCAS Salary period Yearly Closing 22/11/2026 23:59

Welcome to Central London Community Healthcare (CLCH)

At CLCH, we proudly serve as a beacon of compassionate community healthcare across 14 vibrant London boroughs — Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster, Hillingdon, Sutton, and Kingston — as well as Hertfordshire. We bring care closer to home, embracing the rich diversity of these communities with dedication and heart.

Recognised as a Good provider by the Care Quality Commission and celebrated among the top NHS employers, we are united by a shared passion: empowering our community health professionals to deliver care that truly makes a difference.

We are deeply committed to fostering an environment where every member of our team feels respected, valued, and inspired—a place where fairness, kindness, and inclusion blossom. Our culture is rooted in the principles of the NHS People Plan, Our NHS People Promise, and our own strategic Equality values and objectives, guiding us to create a truly supportive and inclusive workplace.

Together, we build a caring community where the warmth we show one another shines through in every life we touch.

Job overview

Are you a compassionate and experienced Registered Nurse looking to make a real difference to people with complex health needs? We are seeking a motivatedCHC Clinical Assesor to join our Continuing Healthcare (CHC) and Complex Care Team.

In this rewarding role, you will support adults with complex and long-term healthcare needs by undertaking assessments, coordinating care packages, and ensuring high-quality, person-centred care. Working across health and social care systems, you will advocate for service users and their families, helping them navigate the CHC process and access the right support at the right time.

You will work closely with multidisciplinary teams, care providers, local authorities and partner organisations to deliver safe, effective and integrated care. The role also involves safeguarding, quality monitoring, risk management and contributing to service improvement initiatives.

We welcome applications from nurses with strong clinical assessment skills, a sound understanding of the National Framework for NHS Continuing Healthcare, and a passion for improving outcomes for diverse communities across North West London.

Join us and help shape the delivery of high-quality care for some of the most vulnerable people in our population.

Main duties of the job

• Undertake comprehensive assessments to identify healthcare needs and determine eligibility for NHS Continuing Healthcare.
• Develop, coordinate and review person-centred care plans that promote positive outcomes and wellbeing.
• Manage a caseload of individuals with complex health needs, ensuring care remains safe, effective and responsive.
• Act as an advocate for service users and families, ensuring their views and preferences are reflected in care planning.
• Work collaboratively with multidisciplinary teams, local authorities, care providers and other stakeholders.
• Lead or contribute to case conferences, MDT meetings and care reviews.
• Identify, assess and manage risks, implementing safeguarding measures where required.
• Ensure safeguarding concerns are acted upon in line with local and national policies.
• Monitor the quality, effectiveness and value of commissioned care packages.
• Maintain accurate and timely case records, assessments and reports.
• Liaise with finance and commissioning colleagues regarding care package costs and placements.
• Contribute to quality improvement initiatives, service development and the implementation of best practice.
• Provide specialist advice and support to colleagues, service users and partners.
• Manage competing priorities effectively while working both independently and as part of a team.
• Support the management of appeals and complex cases in collaboration with the Clinical Lead.

Working for our organisation

We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.

What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life’s most important moments.

Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.

We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.

Detailed job description and main responsibilities

Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trust’s values of Accountability, Inclusion, Compassion, and Empowerment.

Person specification

Education/Qualification

• Educated to degree level or equivalent experience
• Current registration with professional body e.g. NMC and hold a clinical qualification e.g. Registered Nurse, Registered Learning Disability Nurse or Registered Mental Health Nurse, AHP
• Evidence of continuing professional development
• Experience of working in a health care environment, Experience of assessing patient’s needs Membership of a Professional body
• Evidence of ability to work with others on the interpretation and implementation of continuing care

Experience

• Experience of working in a health care environment, Experience of assessing patient’s needs Membership of a Professional body
• Evidence of ability to work with others on the interpretation and implementation of continuing care
• Experience of working in CHC
• Experience of working in a community setting

Skills & Knowledge

• Ability to manage contentious or sensitive issues
• Ability to manage aggressive/antagonistic behaviour
• Ability to keep calm in a fast-paced environment
• Ability to analyse complex patient information and utilise as evidence to draw conclusions
• Supervision and teaching of others

We review all applications carefully to ensure fairness and verify references. At interview, you will be asked about your experience, so be honest and ensure all information is accurate. The use of AI during interviews is not permitted.

If you use AI or other tools to support your application, it must reflect your own skills, knowledge, and experience. Supporting information should be in your own words and include your personal insights. AI can assist with drafting but may produce generic or inaccurate content. Applications that rely heavily on AI may lack authenticity and reduce your chances of success.

Due to high application volumes, this vacancy may close early.

Only candidates who clearly demonstrate how they meet the criteria will be shortlisted. Interview details will be emailed after the closing date - please check your inbox regularly.

CLCH Trust does not recommend relying solely on AI when completing your application.

CLCH Commitment to Equality, Diversity, and Inclusion

CLCH is proud to be a Disability Confident Committed employer. We believe that a diverse and inclusive workforce is essential for providing exceptional patient care. We are dedicated to attracting and retaining talent from all backgrounds, including ethnic minorities, the LGBTQ+ community, and people with disabilities.

As a Disability Confident employer, we pledge to:

• Guarantee an interview to all disabled applicants who meet the essential criteria for a role.
• Provide reasonable adjustments to support diverse needs throughout the recruitment and employment process.
• Challenge misconceptions about disability and foster an inclusive culture for everyone.

We are committed to building a workplace where all staff feel valued and have the opportunity to thrive. Simply let us know how we can support you.

Learn more about our equal opportunities policy on our website: Equal opportunities: Central London Community Healthcare NHS Trust clch.nhs.uk

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.