CHC Assessor

Cardiff and Vale University Health Board; Hemel Hempstead; On-site; GBP 32,000 - 48,000; Full time

Job summary

Cardiff and Vale University Health Board seeks a Band 6 CHC Assessor to deliver comprehensive Continuing Healthcare assessments, ensuring fair, evidence-based decisions aligned with the National Framework. You will work with individuals, families, and MDTs to gather data, analyse needs, and prepare defensible decisions and care recommendations.

You will manage a defined caseload, contribute to MDT discussions, and maintain rigorous documentation while upholding safeguarding and information

Qualifications

• Relevant qualification or equivalent experience in health, social care, business administration, or a related field.
• Educated to degree level or equivalent experience in a relevant field (e.g., health, care, public services, management, or related discipline).
• Post qualification experience.
• NMC Professional Registration, Experience in coordinating projects, workstreams, or service delivery within a health or care setting
• Understanding of NHS structures, Integrated Care Systems, and the principles of the NHS Long Term Plan.
• Experience of working collaboratively with colleagues and external partners to achieve shared objectives
• Ability to manage competing priorities and deliver work to agreed timescales and standards
• Familiarity with governance, compliance, and financial procedures in a public sector or healthcare environment

Responsibilities

• Undertake CHC assessments in line with the National Framework, producing high-quality Decision Support Tools and recommendations.
• Gather and analyse evidence from health and social care records, professionals, individuals, and families.
• Manage a defined caseload with timely completion of assessments, reviews, and documentation.
• Participate in MDT meetings, providing clinical insight and ensuring person-centred, well-coordinated assessments.
• Communicate sensitively with individuals, families, and representatives about the CHC process.
• Liaise with MDT colleagues, local authority staff, and providers to support joined-up decision-making.
• Produce clear, accurate, defensible documentation meeting governance and audit standards.
• Escalate complex/high-risk cases for senior review and seek guidance as needed.
• Adhere to information governance, safeguarding, and local policies for safe practice.
• Contribute to quality improvement by identifying trends or barriers affecting assessment quality.

Skills

Project coordination experience

Stakeholder collaboration

Prioritisation skills

Education

Degree-level qualification

Post-qualification experience

Job description

A CHC Assessor is responsible for carrying out high-quality Continuing Healthcare assessments, ensuring that eligibility decisions are fair, evidence-based, and aligned with the National Framework. The postholder works directly with individuals, families, and multidisciplinary teams to gather information, analyse needs, and produce clear, accurate Decision Support Tools and recommendations. This is a hands-on clinical role that requires strong assessment skills, sound professional judgement, and the ability to navigate sensitive, sometimes complex situations with confidence and compassion. The Assessor is expected to manage a defined caseload, keep work flowing, and maintain high standards of documentation and communication. The Band 6 Assessor contributes to MDT meetings, supports decision-making processes, and helps maintain consistency across the CHC pathway. They elevate risk or complex issues appropriately and work closely with colleagues, local authority partners, and providers to ensure assessments are timely, person-centred, and well-coordinated.

• Undertake comprehensive CHC assessments in line with the National Framework, completing high-quality Decision Support Tools and recommendations.
• Gather and analyse relevant evidence from health and social care records, professionals, individuals, and families to support accurate eligibility considerations.
• Manage a defined caseload, ensuring assessments, reviews, and documentation are completed within required timescales.
• Participate in MDT meetings, contributing clinical insight and ensuring assessments are person-centred and well-coordinated.
• Communicate sensitively and professionally with individuals, families, and representatives, explaining the CHC process and addressing questions where appropriate.
• Liaise with MDT colleagues, local authority staff, and providers to verify information and support consistent, joined-up decision-making.
• Produce clear, accurate, and defensible documentation that meets governance, quality, and audit standards.
• Escalate complex, high-risk, or ambiguous cases for senior review, seeking guidance where clinical or procedural uncertainty exists.
• Adhere to information governance, safeguarding requirements, and local policies to ensure safe and lawful practice.
• Contribute to quality improvement by identifying trends, issues, or barriers that affect assessment quality or process flow.

• Relevant qualification or equivalent experience in health, social care, business administration, or a related field
• Educated to degree level or equivalent experience in a relevant field (e.g., health, care, public services, management, or related discipline).
• Post qualification experience
• NMC Professional Registration, Experience in coordinating projects, workstreams, or service delivery within a health or care setting
• Understanding of NHS structures, Integrated Care Systems, and the principles of the NHS Long Term Plan.
• Experience of working collaboratively with colleagues and external partners to achieve shared objectives
• Ability to manage competing priorities and deliver work to agreed timescales and standards
• Familiarity with governance, compliance, and financial procedures in a public sector or healthcare environment

We are committed to promoting equal opportunities to achieve equity of access, experience and outcomes and to recognising and valuing people's differences. We are passionate about creating an inclusive workplace that promotes and values diversity; we see this as a strength and part of our founding mission, values and behaviours. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers patient outcomes.