Charity Shop Manager

The Tricycle Charity Shop; Alton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading charity shop in Alton seeks a passionate Charity Shop Manager to lead a team of volunteers. You will manage daily operations, support a diverse group of volunteers, and drive sales to raise funds for charitable causes. If you have empathy, leadership skills, and a love for community service, join us in making a difference!

Qualifications

• Strong leadership and organisational skills.
• Ability to drive sales while fostering a supportive team culture.
• Passion for customer service and community engagement.

Responsibilities

• Managing day-to-day shop operations.
• Supporting and mentoring volunteers.
• Maximising sales and profitability.
• Overseeing stock management and visual merchandising.

Skills

Leadership

Organisational Skills

Empathy

People Skills

Customer Service

Job description

Tricycle Shop Manager Empower Volunteers, Transform Lives!

Are you passionate about retail, community impact, and helping people grow? We re looking for a Charity Shop Manager to lead our independent shop, supporting volunteers to gain confidence, skills, and fulfil their potential all while raising vital funds for local, national, and international charities.

About the Role:

This isn t just about sales; it s about people. As our shop manager, you ll create a welcoming, inclusive environment where volunteers from all walks of life can thrive. You ll ensure the shop runs smoothly while providing guidance, encouragement, and opportunities for personal development. Your responsibilities will include:

• Managing day-to-day shop operations

• Supporting and mentoring volunteers
• Creating a positive, inclusive atmosphere
• Maximising sales and profitability
• Overseeing stock management and visual merchandising

What We re Looking For:

• Someone hardworking and enthusiastic, ready for the challenge of running a busy, vibrant shop.

• Strong leadership and organisational skills
• Empathy, people skills and the ability to inspire a team
• The ability to drive sales while fostering a supportive team culture
• Passion for customer service and community engagement

Why Join Us?

Every day, you ll play a role in transforming lives both through the charities we support and through the volunteers who find purpose in our shop. If you re ready to lead with heart and make a real impact, we d love to hear from you!

Closing date for applications: July 18 th 2025