Charity Shop Assistant

RSPCA (Royal Society for the Prevention of Cruelty to Animals); Stowmarket; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established charity is seeking enthusiastic volunteers for their charity shops in Stowmarket. This role offers a chance to make a significant impact in the community while working alongside a dedicated team. Volunteers will assist with customer service, sorting donations, and creating appealing displays. Full training will be provided, making this an ideal opportunity for anyone looking to gain retail experience and contribute to animal welfare. Join a passionate group of individuals and help raise funds for vital animal care while meeting new friends and learning valuable skills.

Benefits

Meet new people

Learn new skills

Excellent training programme

Travel expense reimbursement

Qualifications

• Friendly volunteers who are confident talking to people.
• Good communication and numeracy skills are essential.

Responsibilities

• Helping customers find what they need in the shop.
• Sorting through donated items and preparing them for sale.

Skills

Customer Service

Communication Skills

Numeracy Skills

Retail Experience

Education

Age 16 or over

Job description

We are looking for enthusiastic volunteers to work with our dedicated and hardworking teams at our Ipswich, Stowmarket and Bury St Edmunds Charity Shops.

As a shop volunteer, you would help serve customers, sort stock, and even help make window displays. It would be helpful if you have worked in retail or have previous customer service experience but not essential, as we are looking for people who love animals, are passionate about making a difference in their community, and want to contribute their time and skills. It’s an exciting opportunity to join our already existing team of loyal volunteers.

About Our Charity Shop

The shop plays an essential role in raising the profile of the RSPCA in our local community and funds for our branch so that we can continue our vital animal welfare work. Our shops sell a mixture of donated items, including clothes, books, bric-a-brac and collectables, and a selection of new items. We have positions available on the shop floor and in our stock room or you could volunteer to do a mixture of both.

Volunteer Charity Shop Assistant responsibilities

• Helping customers in the shop find what they need.
• Accepting donations of items and money from the public.
• Processing sales through the till and card machine, including Gift Aid.
• Sorting through donated items to determine what we can sell.
• Preparing donated items for sale by steaming and hanging items.
• Merchandising stock on the shop floor.
• Creating attractive shop window displays.

What we are looking for in a volunteer Charity Shop Assistant

• Friendly volunteers who are confident talking to people.
• Retail experience would be ideal but is not necessary as full training will be given.
• We are ideally aiming for someone who is flexible and can offer an ongoing commitment.
• Good communication and numeracy skills.
• You will need to be aged 16 or over.

What we can offer you as a volunteer Charity Shop Assistant

• A way to meet new people and make new friends in your local area.
• A place where you will learn excellent new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more.
• An excellent induction and training programme relevant to your role.
• The opportunity to make a huge difference to the welfare of animals.
• Reimbursement for any reasonable travel expenses you may incur whilst volunteering with us.

To find out more about our Suffolk Branch and to apply for the position please Click Here or give Jane a ring on 07592 517836

We hope you are interested in volunteering for our branch!

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

Location

Stowmarket, IP14, United Kingdom

When you can volunteer

Morning, Afternoon, Evening, Night

Days available

Mo, Tu, We, Th, Fr, Sa, Su

Apply