Charity Retail Assistant - Drive Sales & Community Impact

Marie Curie; Poole; In loco; GBP 12.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

25 days annual leave

Employer pension (7.5% matched)

Bike loan

CPD opportunities

Industry-leading training

Wellbeing support

Bereavement benefits

Blue Light Card

Eye care subsidy

Descrizione del lavoro

Marie Curie is seeking a Retail Assistant to join our compassionate charity shop team in Poole. You will help maximise sales, maintain display standards and ensure stock is well presented while upholding charity pricing guidelines.

You will engage customers, coach volunteers and staff, and play a key role in community engagement to drive donations and repeat visits. The role requires initiative, reliability and a customer-first approach.

Competenze

• Retail experience, preferably in fashion/clothing.
• Cash handling and sales records procedures.
• Strong interpersonal and customer-first communication.
• Able to work independently and in a team.
• Good organisational skills and workload prioritisation.
• Knowledge of health and safety in retail.
• Experience in managing and motivating volunteers desirable.

Mansioni

• Assist Retail Manager by maintaining displays, stock rotation and pricing.
• Process donated goods in line with standards and charity pricing.
• Maximise Gift Aid income and manage bought-in goods display.
• Engage customers and coach volunteers and staff to promote add-ons and loyalty sign-ups.
• Engage with the community to drive repeat custom and volunteering.
• Manage volunteers and ensure adherence to Marie Curie procedures.
• In manager's absence, oversee overall store management and operations.

Conoscenze

Retail experience

Cash handling

Interpersonal skills

Teamwork

Organisational skills

Health & safety

Volunteer management (desirable)

Descrizione del lavoro

Marie Curie is seeking a Retail Assistant to join our compassionate charity shop team in Poole. You will help maximise sales, maintain display standards and ensure stock is well presented while upholding charity pricing guidelines.

You will engage customers, coach volunteers and staff, and play a key role in community engagement to drive donations and repeat visits. The role requires initiative, reliability and a customer-first approach.