Channel Account Manager (Position located in Leeds, United Kingdom)

KnowBe4; Leeds; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading cybersecurity company in Leeds is seeking a Channel Account Manager to manage and develop partner accounts. You will ensure positive partner experiences while utilizing marketing tools to enhance sales growth. The ideal candidate possesses strong sales aptitude, excellent communication skills, and experience in channel sales. Competitive benefits include bonuses based on monthly sales targets and tuition reimbursement.

Benefits

Company-wide bonuses

Employee referral bonuses

Tuition reimbursement

Adoption assistance

Relaxed dress code

Qualifications

• Familiarity with standard concepts in the IT Security field is a plus.
• Experience with Channel Sales is preferred.
• Ability to thrive in a high-volume sales environment.

Responsibilities

• Own and manage a large portfolio of established partners.
• Establish productive, professional relationships with key personnel in assigned partner accounts.
• Guide partner sales and marketing teams on sales approaches.

Skills

Sales aptitude

Time management

Verbal communication

Written communication

Education

High school diploma or GED

Tools

Salesforce

Gmail

Google Docs

Job description

Channel Account Manager (Position located in Leeds, United Kingdom)

Leeds, England

Overview

KnowBe4 is a cybersecurity company that provides an AI-driven Human Risk Management platform to help organizations strengthen security culture. We aim to redefine what it means to be a trusted security partner in a complex threat landscape.

Our team values radical transparency, ownership, and continuous professional development in a welcoming workplace. Whether working remotely or in-person, we strive to make every day engaging and collaborative with team activities and social events.

Position

As a Channel Account Manager, you will work with a variety of partners to manage, support and develop partners to drive increased deal registrations and Net New customers. You will ensure partners have a positive experience with KnowBe4 and provide excellent customer service. You will manage multiple partner accounts and leverage KnowBe4 marketing content to supply demand generation tools and content that drive sales growth.

Responsibilities

• Own and manage a large portfolio of established partners
• Establish productive, professional relationships with key personnel in assigned partner accounts
• Conduct onboarding and discovery with assigned partners
• Send regular marketing communications to partner sales reps
• Develop joint marketing plans with premier and certified partners
• Engage in strategic conversations and create business plans with key partners
• Guide partner sales and marketing teams on sales approaches
• Assess and communicate partner needs on an ongoing basis
• Perform product demos and partner portal walkthroughs to enable partners
• Promote partner attendance at partner portal walkthrough webinars
• Assist partner adoption of KnowBe4 by adding reps to the Partner Portal
• Increase partner deal registrations through account mapping
• Direct partners to utilize tools and content in the Partner Portal and generate leads
• Close Net New business
• Maintain an accurate pipeline and forecasting
• Meet targets for monthly sales volume and objectives in assigned partner accounts
• Support direct sales and customer success teams to manage the overall partner relationship
• Ensure partner compliance with partner agreements
• Maintain accurate records in Salesforce for opportunities, calls, emails, notes, tasks, demos and other relevant info in compliance with policy

Minimum Qualifications

• High school diploma or GED
• Familiarity with standard concepts in the IT Security field is a plus
• Experience with Channel Sales is preferred
• Experience with Gmail and Google Docs
• Experience with Salesforce is preferred
• Ability to demonstrate sales aptitude when working with channel partners
• Ability to thrive in a high-volume sales environment
• Ability to understand the needs and pain points of channel partners
• Strong time management and organizational skills
• Excellent verbal and written communication
• Ability to leave engaging messages and show interest
• Comfortable working in a highly results-oriented company

Benefits and Additional Information

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code. For more details about benefits, please visit KnowBe4 careers benefits page.

Note: An applicant assessment and background check may be part of the hiring procedure.

Equal Employment Opportunity

KnowBe4 is an equal opportunity employer. If you require reasonable accommodation in completing this application, interviewing, or any part of the selection process, please visit KnowBe4 careers accommodation request page.

No recruitment agencies, please.