Change & Training Coordinator

iO Associates; Bathgate; On-site; GBP 56,000 - 73,000; Full time

Job summary

iO Associates is seeking an experienced Change & Training professional for a 6-month contract covering a major system rollout with AI tool integration. You will lead training, adoption, and the creation of engaging guides, videos, and bite-sized content, traveling across the UK to support teams on-site.

The role requires 5+ years delivering IT training or change initiatives, strong instructional design and change management skills, and experience with Copilot/ChatGPT.

Qualifications

• 5+ years’ experience delivering IT training, digital adoption or change initiatives.
• Proven experience designing and delivering training for diverse technical and non-technical audiences.
• Strong instructional design and change management skills.

Responsibilities

• Own the end-to-end training and digital adoption strategy.
• Design engaging training for Admin, Finance, Field Operatives and Subcontractors.
• Create practical guides, video tutorials and bite-sized mobile learning content.
• Deliver webinars, workshops and one-to-one coaching across the UK.
• Build and develop a sustainable Super User / Training Champion network.
• Embed practical workplace AI tools into everyday business processes.
• Measure adoption, training completion and user competency throughout the rollout.
• Manage stakeholder engagement and confidently overcome resistance to change.

Skills

IT training

Digital adoption

Change management

Instructional design

Stakeholder engagement

UK travel

Tools

Copilot

ChatGPT

Job description

6-Month Contract | Up to £350/day | Outside IR35 | UK Travel Required

Are you an experienced Change & Training professional who thrives on helping people adopt new technology?

We’re partnering with an established UK organisation embarking on a major system rollout alongside AI tool integration, and we’re looking for someone to lead the training and adoption journey from start to finish.

This is a highly visible contract where you’ll create engaging training, build a network of internal Training Champions, and ensure employees across the business feel confident using new systems and AI-powered tools long after the project is complete.

What you’ll be doing

• Own the end-to-end training and digital adoption strategy.
• Design engaging training for Admin, Finance, Field Operatives and Subcontractors.
• Create practical guides, video tutorials and bite-sized mobile learning content.
• Deliver webinars, workshops and one-to-one coaching across the UK.
• Build and develop a sustainable Super User / Training Champion network.
• Embed practical workplace AI tools into everyday business processes.
• Measure adoption, training completion and user competency throughout the rollout.
• Manage stakeholder engagement and confidently overcome resistance to change.

What we’re looking for

• 5+ years’ experience delivering IT training, digital adoption or change initiatives.
• Proven experience designing and delivering training for diverse technical and non-technical audiences.
• Strong instructional design and change management skills.
• Experience with workplace AI tools such as Copilot or ChatGPT.
• Ability to simplify complex software into clear, engaging learning materials.
• Comfortable travelling across the UK to support teams on-site.
• Experience within field service, construction, logistics or facilities management is highly desirable.
• Up to £350 per day
• 6-month initial contract