Change Practitioner

West Midlands Police; Birmingham; Hybrid; GBP 50,000 - 55,000; Full time

Job summary

An exciting opportunity awaits a Change Practitioner at a dynamic police force committed to community safety. Join a dedicated team focused on delivering transformational change that enhances service quality. As a Change Practitioner, you will play a key role in supporting staff through transitions, ensuring that changes are sustainable and effective. With a focus on collaboration and innovation, you will engage with diverse stakeholders to drive positive outcomes. If you are passionate about making a difference in public service and have a continuous improvement mindset, this role offers a fulfilling career path with opportunities for professional development.

Benefits

Enhanced benefits package

Access to excellent pension scheme

Agile, hybrid, and flexi-time working

Comprehensive wellbeing package

Discounts across travel and leisure activities

Qualifications

• Experience as a Change Practitioner or similar role.
• Proven experience in delivering change effectively.
• Exceptional communication and interpersonal skills.

Responsibilities

• Drive positive change across the organization.
• Support teams in adapting to new ways of working.
• Provide expert advice to change leaders.

Skills

Change Management

Stakeholder Engagement

Communication Skills

Analytical Skills

Problem-Solving

Facilitation Skills

Education

Change Management Certification

Tools

MS Office (SharePoint, Word, Excel, PowerPoint)

Job description

Prospective officers and staff must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold.

Summary

West Midlands Police is the second largest police force in the country, serving a population of almost 2.8 million. Our mission is simple - Working in partnership, making communities safer. We want to be recognised as a police service that is big enough to cope with everything that is asked of us, whilst showing we are small enough to care about the things that really matter to our communities.

These are exciting times for West Midlands Police. To help achieve our vision, we are delivering an extensive and varied change and improvement portfolio. This will bring real transformational change, supporting continuous performance and service improvement that truly makes a difference to our people and to the public.

This is an exciting opportunity for a Change Practitioner to join the Corporate Change Department. Come and be part of a fantastic team of Project Managers, Business Analysts and Change Practitioners dedicated to delivering change and transformation that enables West Midlands Police to provide an outstanding service to the communities we serve.

Role Overview

Role: Change Practitioner
Salary: £50,088 - £54,879

Location: Birmingham onsite/hybrid

Change Practitioners play a vital role in driving positive change across West Midlands Police. They focus on preparing and supporting people to adapt to new ways of working, ensuring change is smooth, sustainable, and effective.

The successful candidate will have a continuous improvement mindset and a passion for driving positive, people-focussed change. They will champion innovative and collaborative approaches working closely with leaders, teams and the change community to successfully deliver and embed change

They should demonstrate the following attributes:

• Strong ability to connect with others, building trust and working effectively with diverse groups and individuals
• Communicate clearly and with impact, tailoring messages to different audiences to ensure understanding and engagement
• Assess the impact of change on people and design strategies to prepare and enable people to transition to new ways of working
• Identify barriers to change and propose targeted solutions to address challenges and support implementation
• Provide expert advice and guidance, equipping change leaders and those supporting change with the strategies and tools needed to lead successful transitions.
• Collaborate with stakeholders at all levels offering expertise to shape and influence change initiatives
• Innovate and adapt approaches to meet varying stakeholder needs, while enabling sustainable adoption and embedding of change
• Demonstrate flexibility and creativity as part of a collaborative team committed to driving positive change.

Knowledge and Experience

Essential:

• Experience as a Change Practitioner and/or a similar/related role
• Proven experience of delivering change effectively with in depth knowledge and application of of change management principles, concepts, methodologies, and tools.
• Strong facilitation, stakeholder engagement and influencing skills
• Experience in manging resistance, conflict resolution and negotiation
• Exceptional communication and interpersonal skills with the ability to clearly articulate messages to a variety of audiences
• Strong analytical and problem-solving skills
• Experienced and competent in the use of MS/M365 Office applications (specifically SharePoint, Word, Excel, PowerPoint)
• Excellent presentation skills, both written and verbal

Desirable:

• Substantial Change Management experience
• Experience in the policing or public sector environment
• Change Management certification (e.g AMPG, Prosci or equivalent)
• Management or professional responsibility experience
• Experience in leading a Change Network or similar
• Experience in the change/project environment and the project lifecycle

Benefits

One of our key strategic aims is to be employer of choice and we believe in recognising and rewarding our people. By choosing to join West Midlands Police you will receive an enhanced benefits package including:

• Competitive remuneration with progression and professional development opportunities
• Access to an excellent pension scheme
• Enhanced annual leave in addition to public holiday entitlements
• Agile, hybrid and flexi-time working
• Discounts across travel, parking, daily costs of living and leisure activities
• A comprehensive wellbeing package including 24/7 support, free eye tests and flu jabs

Come and say hi! If you would like any more information, or to arrange a call or visit to discuss the role more, please contact...Lisa Harris Business Change Manger: [e-mail]

Interviews

Interviews will take place in June, but this could change.

Hours and Location

The working hours are Monday to Friday 8am - 4pm (36.5 hours) however there is flexibility around working hours which can be discussed with the hiring team. The role is based in Lloyd House. Hybrid working (onsite and remote)

Vetting

Successful applicants will be required to pass Management Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.

Medical

Appointment to this role will be dependent upon successfully passing your medical checks, which will include a drugs test.

West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a 'Disability Confident Interview Scheme' - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.

It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.

"Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities"