Change Manager (Operational Readiness and Enablement)

Standard Life plc; City of Edinburgh; On-site; GBP 32,000 - 53,000; Full time

Benefits offered by this job

Private medical cover

38 days annual leave

Excellent pension

Life assurance 12x salary

Income protection

Volunteering days

Job summary

Standard Life plc is seeking a Change Lead to join the Enhanced Services Change Team in Edinburgh. You will drive end-to-end change, shape adoption strategies, and ensure on-time, on-budget delivery with clear documentation and stakeholder engagement.

You will collaborate across Operations, Technology, Communications, and Training, embedding new capabilities and sustaining benefits while balancing business needs and people impact.

Qualifications

• Proven experience leading people-focused technology-enabled change.
• Strong track record embedding change across functions with training, adoption, and transition to BAU.
• Strong communication and stakeholder engagement; able to manage conflicting priorities.
• Work with technical and operational teams; challenge delivery plans with customer outcomes in focus.
• Ideally qualified in APMG Change Management or similar (Agile, PRINCE2, Lean) and familiar with Agile/Waterfall.

Responsibilities

• Lead end-to-end change and business readiness; scope projects, define objectives, deliverables, and success measures with clear documentation.
• Manage risks, actions, decisions, and stakeholder communications; keep sponsors informed.
• Embed change through governance, tools, and best practices; drive readiness, training, adoption, and transition to business-as-usual.

Skills

Leading people-focused change

Stakeholder engagement

Change management

Communication skills

Agile/Waterfall knowledge

Education

APMG Change Management

PRINCE2

Job description

Job Description

Job Type: 12 Month Secondment

Location and flexible working

Edinburgh. All our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. You can read more about flexible working here

Salary

Up to £52,700 dependent upon experience plus an indicative bonus range of 8% to 16%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, income protection, 3x volunteering days and much more

Closing Date

10th November

Who are we?

We’re Standard Life, a retirement specialist focused entirely on retirement savings and income. We champion the belief that everyone’s journey to and through retirement can be better, and for more than 200 years, we’ve been helping our customers plan and prepare for their financial futures.

Life today is increasingly complicated, uncertain and unpredictable. People move through different careers, face unexpected moments and navigate important choices. We offer our colleagues flexibility, trust and benefits that work for whatever life brings. In return we expect curiosity, connection, accountability and high standards. We make room for what matters - so you can bring your best, every day.

The role

You will join our Enhanced Services Change Team, supporting or leading small to medium-sized business change projects. You’ll ensure delivery within scope, time, budget, and quality, while shaping and implementing an effective change and adoption approach. You’ll build strong relationships across the business, including Operations, Technology, Communications, and Training, to ensure the new capabilities are successfully embedded, adopted, and sustained.

You will be responsible leading the end-to-end change and business readiness including scoping projects and define objectives, deliverables, and success measures including producing clear, high-quality documentation (plans, risks, actions, decisions) along with managing stakeholders and keep sponsors informed throughout the project.

Operate within governance frameworks to track risks and issues plus applying and sharing change management tools and best practices along with leading or supporting continuous improvement initiatives. You will also drive stakeholder engagement, readiness, training, adoption, and transition into business-as-usual, using agreed measures and feedback to confirm the change is embedded effectively.

What We’re Looking For

• Proven experience leading people-focused technology-enabled change
• Strong track record of embedding change across multiple functions, including stakeholder alignment, training, adoption, and transition to business-as-usual
• Strong communication and stakeholder engagement skills along with ability to manage conflicting priorities and guide diverse teams
• Ability to work closely with technical and operational teams, constructively challenge delivery plans and keeping customer and colleague outcomes at the centre of decision-making
• Ideally have APMG Change Management or similar qualification (Agile, PRINCE2, Lean) and familiarity with Agile and Waterfall methodologies

We Want To Hire The Whole Version Of You

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.

If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.

Find Out More About Working At Standard Life

Guide for Candidates: standardlifeplc.pagetiger.com/guideforcandidates

Find or get answers from our colleagues: www.standardlifeplc.com/careers/talk-to-us