Change Manager

Brillio Europe (Formerly CloudStratex); Glasgow; On-site; GBP 60,000 - 90,000; Full time

Job summary

Brillio Europe (Formerly CloudStratex) is seeking an Intermediate Change Manager to join the Technology Change Management team in Glasgow. You will govern enterprise-scale IT changes, ensuring compliance, risk control, and smooth BAU transformation across complex environments.

The role emphasizes governance, CAB coordination, reporting, and stakeholder communication, with a pattern of three onsite days per week in Glasgow. ITIL knowledge and strong analytical skills are essential.

Qualifications

• 7+ years of experience in technology change management or IT service management.
• Experience supporting change advisory boards (CABs) governance reviews and approvals.
• Familiarity with ITIL change management principles and best practices.

Responsibilities

• Facilitate and support technology change review processes across BAU and transformation initiatives.
• Ensure adherence to change management policies, governance frameworks, and compliance requirements.
• Coordinate change approvals with technical, operational, and business stakeholders.
• Support risk and impact assessments for planned technology changes.
• Monitor and track change activities with documentation and audit readiness.
• Produce governance reports, dashboards, and management information for stakeholders.
• Assist with change scheduling and conflict resolution across multiple workstreams.
• Identify opportunities to improve change management processes, controls, and operational effectiveness.
• Support stakeholder communications and provide updates on change-related activities and outcomes.

Skills

Stakeholder management

Analytical skills

Communication skills

IT Change Management

ITIL awareness

Job description

Location: Glasgow, UK

Employment Type: Perm

Work Pattern: 3 day's per week onsite in Glasgow

Brillio is a leading digital transformation partner helping clients innovate faster and deliver business value through technology, data, cloud, and AI-led solutions. We are looking for an experienced Intermediate Change Manager to join our Technology Change Management team and support enterprise-wide technology transformation and business-as-usual (BAU) change activities.

As an Intermediate Change Manager, you will play a key role in supporting technology change governance, compliance, and operational change management activities across complex technology environments. You will work closely with technical teams, governance functions, and business stakeholders to ensure changes are reviewed, assessed, communicated, and implemented effectively while maintaining operational stability and regulatory compliance.

Key Responsibilities

• Facilitate and support technology change review processes across BAU and transformation initiatives.
• Ensure adherence to established change management policies, governance frameworks, and compliance requirements.
• Coordinate change approvals and liaise with technical, operational, and business stakeholders.
• Support risk and impact assessments for planned technology changes.
• Monitor and track change activities, ensuring appropriate documentation and audit readiness.
• Produce regular governance reports, dashboards, and management information for stakeholders.
• Assist with change scheduling and conflict resolution across multiple workstreams.
• Identify opportunities to improve change management processes, controls, and operational effectiveness.
• Support stakeholder communications and provide updates on change-related activities and outcomes.

Required Skills & Experience

• Minimum 7 years of experience in Technology Change Management, IT Service Management, or a related discipline.
• Strong understanding of IT change governance, controls, and compliance frameworks.
• Experience supporting change advisory boards (CABs), governance reviews, and approval processes.
• Proven ability to coordinate across multiple stakeholders and technology teams.
• Strong reporting, documentation, and analytical skills.
• Excellent communication and stakeholder management abilities.
• Experience working within large-scale enterprise technology environments.
• Familiarity with ITIL change management principles and best practices.

Preferred Qualifications

• ITIL Foundation or related Service Management certification.
• Experience supporting technology modernization or transformation programmes.
• Knowledge of risk, compliance, and audit requirements within enterprise organizations.
• Experience working in fast-paced, highly regulated environments.

What You'll Bring

• A collaborative and proactive approach to problem-solving.
• Strong attention to detail and governance excellence.
• The ability to manage competing priorities and work independently.
• A continuous improvement mindset focused on enhancing change management processes and outcomes.