Change Management & Adoption Consultant

TN United Kingdom; London; Hybrid; GBP 45,000 - 75,000; Full time

Job summary

Join a forward-thinking consultancy that empowers people through technology. As a Change Management and Adoption Consultant, you'll work with clients to enhance their Microsoft 365 experience. This role involves creating engaging training and communication strategies, managing stakeholders, and ensuring smooth technology adoption. With a strong focus on employee satisfaction and a culture that values innovation and diversity, this position offers a unique opportunity to make a real impact while enjoying flexible working arrangements. Be part of a team that celebrates success and fosters growth.

Benefits

Health Insurance

Pension Match up to 5%

Flexible Working Hours

Qualifications

• Experience with technology-led change and adoption projects.
• Ability to create clear communication and engaging presentations.

Responsibilities

• Ensure successful adoption of Modern Workplace technology.
• Design and develop change, communications, and training plans.

Skills

Change Management

Microsoft 365

Communication Skills

Interpersonal Skills

Presentation Skills

ADKAR Methodology

Job description

Social network you want to login/join with:

Change Management & Adoption Consultant, London

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Client:

WM Reply

Location:

London, United Kingdom

Job Category:

Consulting

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EU work permit required:

Yes

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Job Reference:

fa42095adb51

Job Views:

14

Posted:

29.04.2025

Expiry Date:

13.06.2025

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Job Description:

Job Title: Change Management and Adoption Consultant

Location: Hybrid working – Based in London, Manchester, or Chester with flexibility to work remotely

Help empower millions to achieve more by joining a world-class Microsoft consultancy.

WM Reply are a global award-winning Microsoft consultancy. We work with the biggest names across all industries from Dyson to Sky and the Co-op Group. Our mission is to empower people to achieve more through technology. Specifically, we focus on Microsoft 365 and improving the employee experience through tools like Teams, Power Platform, and SharePoint.

WM are part of the 9,000 strong Reply group with offices in London (HQ), Chester, Manchester, Milan, Frankfurt, Kraków, Chicago, and Auckland. Across all locations, we believe WM has a very special culture – one that treasures the unique, breeds entrepreneurship, and celebrates the geek.

Here’s what you can expect to get up to…

• Work with our clients to ensure successful adoption of Modern Workplace technology, primarily Microsoft 365.
• Analysis, design, and development of change, communications, and training plans.
• Hands-on delivery of communications and training.
• Management of key stakeholders.

Requirements

What’s needed?

• Experience helping people make the most of their technology.
• The ability to write clear communication, dazzling presentations and exciting Change and Adoption campaigns.
• Fantastic interpersonal and communications skills – a real people person.
• Experience working on technology-led change and adoption projects. Microsoft 365 knowledge would be ideal.
• An understanding of Change Management methodologies such as ADKAR would be amazing.

In our annual employee survey employees rated their overall satisfaction at a 6.4/7 on average. But why do people love it here?

• Our people are our most valued asset so keeping them happy is a priority. We promote from within as default, support people when the times are hard and celebrate hard when times are good.
• Innovation is treasured and celebrated. With experts across the full stack of Microsoft technology there’s always something to learn or new to try out.
• We are social by design – with hybrid working enabled across all our roles you can expect plenty of working from home but enjoy regular visits to spend time with your delightful colleagues.
• We’re very proud of the diversity at WM Reply. For example, 40% of our staff are female which is double the industry standard. Representation goes from junior roles all the way to the top including our CEO and Founder. But we recognise we can do better so we’re always interested to hear from candidates from different walks of life. Hear what our staff have to say about diversity and inclusion.

Check out this video to get a better idea of our company culture!

If you’re successful you can expect benefits such as health insurance, pension match up to 5% and flexible working hours.