Change Lead and Supplier Oversight

Avencia Talent Solutions; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

Lloyd's Market Association (LMA) is seeking a Change Lead, appointed via Avencia Talent Solutions, to drive change, service and supplier governance across the Lloyd's market. This newly created role sits at the heart of market-wide technology and change initiatives, working with the Operations Director, managing agents and third-party suppliers.

You will oversee change and risk across key market services, review project documentation, shape improvement programmes and monitor supplier

Qualifications

• Experience across change, project, programme, portfolio or PMO environments.
• Strong governance experience across Agile, Waterfall, PRINCE2.
• Experience within, or exposure to, the Lloyd's / London Market.
• Strong stakeholder and third‑party supplier management skills.
• Comfortable influencing and challenging without direct authority.
• Pragmatic, collaborative and hands-on with ownership mindset.

Responsibilities

• Oversee change, run and risk activity across key market services and delivery partners.
• Review and challenge project documentation, including PIDs, budgets, testing plans and delivery forecasts.
• Shape and influence market improvement initiatives, working with third-party delivery partners.
• Monitor supplier performance, service levels, risks and budgets.
• Present to committees and the Board, helping secure sponsorship and funding for change initiatives.
• Ensure proposed changes deliver value for managing agents without negatively impacting existing market services.

Skills

Change governance

Governance frameworks

Lloyd's / London Market exposure

Stakeholder management

Third-party supplier management

Influencing without authority

Job description

Change Lead and Supplier Oversight - Lloyd's Market Association (LMA)

Avencia is partnering with the Lloyd's Market Association (LMA) to appoint a Change Lead - a newly created role at the heart of change, service and supplier governance across the Lloyd's market.

This is a rare opportunity to influence market-wide technology and change initiatives, working closely with the Operations Director, Lloyd's, managing agents and third-party suppliers. You'll have significant exposure to market committees and the Board, helping shape priorities and secure sponsorship and funding for change.

The role:

• Oversee change, run and risk activity across key market services and delivery partners.
• Review and challenge project documentation, including PIDs, budgets, testing plans and delivery forecasts.
• Shape and influence market improvement initiatives, working with third-party delivery partners.
• Monitor supplier performance, service levels, risks and budgets.
• Present to committees and the Board, helping secure sponsorship and funding for change initiatives.
• Ensure proposed changes deliver value for managing agents without negatively impacting existing market services.

What we're looking for:

• Experience across change, project, programme, portfolio or PMO environments.
• Strong experience managing change and project governance across multiple methodologies (Agile, Waterfall, PRINCE2)
• Experience within, or strong exposure to, the Lloyd's / London Market.
• Strong stakeholder and third-party supplier management skills.
• Comfortable influencing and challenging without direct authority.
• Pragmatic, collaborative and hands-on, with the confidence to step up and take ownership.

This is a genuinely unusual opportunity to work in a small team with significant market-wide influence, helping shape key technology and change initiatives across Lloyd's.