Change Design Manager

Transport for London; London; Hybrid; GBP 55,000 - 60,000; Full time

Job summary

Transport for London is seeking a Change Design Manager to lead strategic change initiatives. This role involves collaboration across departments to address organizational challenges and implement innovative solutions. Candidates should have strong analytical and stakeholder management skills, and a passion for driving positive change in a public sector environment.

Benefits

Final salary pension scheme

Free travel on the TfL network

30 days annual leave plus public holidays

Private healthcare discounted scheme (optional)

Tax-efficient cycle-to-work programme

Qualifications

• Experience in designing and delivering business change.
• Strong stakeholder management and analytical skills are essential.
• Ability to lead change projects independently.

Responsibilities

• Collaborate to identify key organisational problems and drivers.
• Design and build solutions to meet objectives.
• Coaching and providing strategic advice to colleagues.

Skills

Stakeholder management

Analytical thinking

Problem solving

Communication

Organisational Awareness

Job description

Join to apply for the Change Design Manager role at Transport for London

Join to apply for the Change Design Manager role at Transport for London

Get AI-powered advice on this job and more exclusive features.

Job title – Change Design Manager

Salary – Circa £57k depending on skills and experience + TfL benefits

Band- 3

Location – Palestra/Hybrid

Hybrid working arrangements can evolve subject to business requirements

Job title – Change Design Manager

Salary – Circa £57k depending on skills and experience + TfL benefits

Band- 3

Contract Type – TfL Permanent

Location – Palestra/Hybrid

Hybrid working arrangements can evolve subject to business requirements

Spotlight Sessions

We are holding two spotlight sessions for the role- these sessions are a great opportunity to learn more about the Change Design Manager (CDM) role. You will get an opportunity to hear what a day in the life of an CDM looks like with a chance to ask any questions you may have.

Teams Meeting - Thursday 5th June – 11:00-11:30

Join the meeting now

Meeting ID: 343 165 181 089 2

Passcode: Hg6To2sf

Teams Meeting - Wednesday 11th June – 12:30-13:00

Join the meeting now

Meeting ID: 373 695 070 497 4

Passcode: G55Hw6k8

Job Purpose

Come and join our business change design function

Are you a strategic thinker with a passion for driving change and innovative solutions to complex problems within a dynamic public sector environment? We are looking for a skilled Change Design Manager to join our team at Transport for London and play a key role in shaping the future of our organisation.

We are the custodians of Transport for London’s operating model, helping our business turn its strategic objectives and priorities into a tangible reality. We work across the entire organisation with a wide range of functions, from frontline operations to large scale back-office teams, providing them with the expertise and frameworks to facilitate successful transformation. Within the Change Design function, we start by collaboratively working with our colleagues to understand and articulate key organisational problems and strategic drivers. We ensure all the dots are joined and that issues are interpreted in a cohesive manner across the entire TfL change landscape, before working together using a blend of tested methodologies and bespoke approaches to design and build solutions that meet our objectives. Change Design goes beyond just resolving a given problem – it also involves identifying other opportunities for potential improvement, coaching our colleagues, providing strategic advice and, where needed, objective and constructive challenge to our senior leaders.

As a Change Design Manager, you’ll be experienced in the following:

• Good understanding of scoping, designing, and delivering business change within a public sector or unionised environment.
• Excellent stakeholder management skills and ability to develop credibility with different stakeholder groups.
• Strong analytical skills, including data analysis and business modelling techniques.
• Operating models, organisation design, process design, or behavioural and cultural change
• Ability to lead small change design projects independently and support on larger, more complex programmes.
• Working in a fast-paced environment, with the ability to adapt to changing priorities
  
  

You’ll Be Skilled In

• Change and Innovation
• Operating Model Design
• Communication and Influence
• Strategic Thinking
• Problem Solving and Decision Making
• Organisational Awareness
• Data Analysis
  
  

If you are a proactive and driven individual with a passion for driving change and innovation, we want to hear from you. Apply now to join our dynamic team at TfL and make a real impact on the future of Transport in London.,

Equality, diversity, and inclusion

We are committed to equality, diversity, and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Application Process

Please apply with your 2-page CV. You will be directed to our job application site.

If you are successful in your application, your first stage interview will take place w/c 7 July 2025. If you successful at this stage, you will progress to the second stage and be required to attend an in-person interview at one of our offices in the end of July 2025

Closing date for applications is 15 June 2025at 23:59 pm

Benefits

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include:

• Final salary pension scheme
• Free travel for you on the TfL network
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
• 30 days annual leave plus public and bank holidays
• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow.
• Private healthcare discounted scheme (optional)
• Tax-efficient cycle-to-work programme
• Retail, health, leisure and travel offers
• Discounted Eurostar travel

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Non-profit Organizations

Referrals increase your chances of interviewing at Transport for London by 2x

Get notified about new Design Manager jobs in London, England, United Kingdom.

London, England, United Kingdom 1 week ago

London, England, United Kingdom 2 weeks ago

Hammersmith, England, United Kingdom 1 month ago

London, England, United Kingdom 1 day ago

London, England, United Kingdom 2 hours ago

Creative Brand / In-house Senior Manager Permanent jobs in London (Greater)

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

Design Director –Personal Care Packaging

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 day ago

Greater London, England, United Kingdom 5 days ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 6 days ago

London, England, United Kingdom £85,000.00-£100,000.00 1 month ago

London, England, United Kingdom 3 months ago

London, England, United Kingdom 1 week ago

Borehamwood, England, United Kingdom 3 weeks ago

London, England, United Kingdom 7 hours ago

London, England, United Kingdom 3 days ago

Iver, England, United Kingdom 5 months ago

London, England, United Kingdom 20 hours ago

London, England, United Kingdom 3 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.