Change Delivery Project Manager

Médecins Sans Frontières/Doctors Without Borders (MSF) UK and Ireland; Greater London; Hybrid; GBP 54,000 - 67,000; Full time

Job summary

MSF UK and Ireland is seeking a Change Delivery Project Manager to support organisation-wide transformation. The role works with the Change Delivery Lead to translate strategic priorities into managed delivery, across MSF’s hybrid teams in London.

You will bring solid project coordination, change support and stakeholder management experience, with strong planning and reporting skills to ensure timely delivery and robust governance.

Qualifications

• Experience in project coordination and change delivery in complex environments.
• Knowledge of organisational change management principles and business readiness.
• Familiarity with Agile and Waterfall delivery approaches and related governance.
• Strong stakeholder engagement and cross-team collaboration skills.
• Excellent planning, scheduling, and reporting to track progress and actions.

Responsibilities

• Support the Change Delivery Lead in turning strategic priorities into practical delivery plans.
• Provide specialist resourcing for change, improvement, and project delivery initiatives.
• Collaborate with finance, procurement, IT, HR and leadership to ensure delivery outcomes.
• Help implement the foundations of a Change Operating Model across the organisation.

Skills

Project coordination

Change management

Delivery methodologies

Stakeholder engagement

Planning & organization

Analytical thinking

Communication

Agile & Waterfall

Governance & reporting

Cross-functional collaboration

Tools

Excel

Teams

SharePoint

MS Project

Planner

Job description

This is a strong opportunity for a mid-level change and delivery professional to support organisation-wide transformation. Working closely with the Change Delivery Lead, you will help turn strategic priorities into practical, well-managed delivery. The successful candidate will bring solid experience in project coordination, change support, and stakeholder engagement in a complex environment. This role will suit someone who is organised, collaborative, and confident working across teams to keep change moving forward. It is an opportunity to make a visible contribution, build capability, and help strengthen how the organisation delivers change

Hours: 37.5 hours per week, Mon-Fri

Duration: Fixed Term, 12 months

Location: London - hybrid, 2 days per week in office (including Wednesdays)

Salary: £54,452.47 per annum - £66,553.01 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose:

With the recent introduction of a formalised Change Delivery strategy, there is a need for a Change Delivery Project Manager to support primarily in change delivery and offer secondary resources for improvement and project initiatives.

This role will form part of a focused change delivery team, under the leadership of the Change Delivery Lead, and will work on an integrated level with other support departments within MSF (Finance, procurement, IT, HR and leadership teams) to ensure the organisation achieves successes in change delivery outcomes.

The overall objective for the 2-year strategy is to create and implement the foundations of Change management into the organisation (in the form of an Operating Model), and in parallel commence supporting/facilitating internal clients with specialist Change projects and initiatives.

Although this role incorporates a project management element, the core activities will be provide the specialist resourcing on change, improvement and project delivery aspects.

Requirements

Knowledge, Skills and Experience

• Project and portfolio delivery fundamentals, including governance, planning, prioritization, dependency management, RAID, and reporting.
• Organizational change management principles, including change impact assessment, stakeholder adoption, resistance management, and business readiness.
• Delivery methods, continuous improvement, and reporting tools, including Agile, Waterfall, PROSCI and/or Lean Six Sigma.
• Strong stakeholder engagement, influencing, and relationship-building skills, with the ability to collaborate effectively across hybrid teams and diverse business functions.
• Strong planning, coordination, and organizational skills, with a systematic approach to managing priorities, meeting deadlines, and following actions through to completion.
• Strong analytical and communication skills, including producing clear reports, data visualizations, and insights to support decision-making and change delivery.
• Experience working across Agile and Waterfall delivery approaches, supporting governance, prioritization, and project controls across multiple workstreams.
• Experience delivering change management projects and continuous improvement initiatives in complex organizational environments.
• Experience using tools such as Excel, Teams, SharePoint, MS Project, and Planner to manage reporting, collaboration, and delivery tracking.