Change Communications Lead

London School of Economics and Political Science; Greater London; Hybrid; GBP 43,000 - 52,000; Full time

Benefits offered by this job

Pension scheme

Generous leave

Hybrid working

Training & development

Job summary

London School of Economics and Political Science is seeking a Change Communications Lead to drive internal comms across a broad portfolio of transformation programmes. You will engage with senior stakeholders, shape communications strategy and coordinate delivery to support successful change and user experience.

Working within LSE’s Communications Division, you will oversee planning, channel management, content production and stakeholder engagement, ensuring insightful, audience-led

Qualifications

• Ability to influence senior stakeholders and build effective working relationships.
• Translate complex information for wide audiences.
• Experience planning, delivering and monitoring communications across multiple workstreams or large programmes.
• Motivated and enthusiastic approach to change communications.

Responsibilities

• Lead internal change communications across multiple programmes.
• Coordinate planning, channel management and stakeholder engagement.
• Ensure communications support effective project delivery and user impact.
• Embed audience-led approaches for two-way communication within LSE.

Skills

Influence senior stakeholders

Translate complex information

Plan deliver monitor communications

Change communications mindset

Job description

LSE is committed to building a diverse, equitable and truly inclusive university

Salary from £43,277 to £51,714 pa inclusive with potential to progress to £55,497 pa inclusive of London allowance

This is a fixed term appointment for 12 months.

LSE is committed to improving the experience of its diverse internal community. The Change Communications Lead will play a central role in engaging with teams across LSE to help shape, coordinate and enhance communications activity that advances LSE’s strategy and supports staff and student experiences.

The main duties and responsibilities of the post will focus on internal communications and engagement to support LSE’s vision through our portfolio of change programmes and projects. LSE is undertaking a huge amount of transformational change across a range of areas. The post holder will provide communications leadership and direction in this environment, ensuring communications and engagement activity supports effective project delivery with successful change management and positive user impact.

Working across multi-functional project teams as part of a pool of change communication experts in LSE’s vibrant Communications Division, you will help shape and deliver change communications. You will advise on effective planning, coordination, channel management, creative content production and stakeholder engagement across the School, all while embedding insight and audience-led approaches that empower LSE students and staff with two-way communication practices.

This role will involve delivering across more than one change programme at a time in LSE’s broad multi-year portfolio, and could cover a variety of initiatives from improving day-to-day experiences at LSE and realising our technology strategy to School wide ambitions for future research. Although working as part of project teams, the post holder will also contribute to the wider narrative of change across LSE and help put in place consistent approaches to change communications at the institution.

You will have:

• The ability to influence senior stakeholders and build effective working relationships with them, in order to coordinate and meet deadlines
• Demonstrable ability to translate complex information for wide audiences
• Experience in planning, delivering and monitoring communications activities across multiple workstreams or large and complex programmes
• A motivated and enthusiastic approach to change communications and the value it adds

We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.

For any queries about the role, please email Kathryn Cook, Communications Change Manager on [e-mail].

The closing date for receipt of applications is Monday 5 October 2026 (23.59 UK time). Regrettably, we are unable to accept any late applications.

LSE supports blended and flexible working arrangements. For blended working, this means flexibility in working remotely or on campus, with the expectation to be in the office two days a week. Flexible working refers to the ability to put in place further arrangements, like changes to working hours or other adjustments.