Change Communications Lead

The London School of Economics and Political Science (LSE); Greater London; Hybrid; GBP 43,000 - 52,000; Full time

Benefits offered by this job

Pension scheme

Generous annual leave

Hybrid working

Training and development opportunities

Job summary

The London School of Economics and Political Science (LSE) is seeking a Change Communications Lead within the Communications Division. The role focuses on internal communications to support change programmes and projects, shaping engagement to benefit staff and students.

Fixed term until 31 December 2028, with salary from £43,277 to £51,714 per annum inclusive of London allowance, potential to progress to £55,497 pa. Hybrid working is available.

Qualifications

• Ability to influence senior stakeholders and build effective working relationships.
• Ability to translate complex information for wide audiences.
• Experience in planning, delivering and monitoring communications across multiple workstreams or large programmes.

Responsibilities

• Lead internal communications for major change programmes.
• Coordinate and deliver change communications across multi-functional teams.
• Advise on planning, channel management, content production and stakeholder engagement.

Skills

Influence senior stakeholders

Translate complex information

Plan and monitor communications

Job description

LSE is committed to building a diverse, equitable and truly inclusive university.

Communications Division

Change Communications Lead

Salary from £43,277 to £51,714 pa inclusive with potential to progress to £55,497 pa inclusive of London allowance.

This is a fixed term appointment until 31 December 2028.

LSE is committed to improving the experience of its diverse internal community. The Change Communications Lead will play a central role in engaging with teams across LSE to help shape, coordinate and enhance communications activity that advances LSE’s strategy and supports staff and student experiences.

The main duties and responsibilities of the post will focus on internal communications and engagement to support LSE’s vision through our portfolio of change programmes and projects. LSE is undertaking a huge amount of transformational change across a range of areas. The post holder will provide communications leadership and direction in this environment, ensuring communications and engagement activity supports effective project delivery with successful change management and positive user impact.

Working across multi-functional project teams as part of a pool of change communication experts in LSE’s vibrant Communications Division, you will help shape and deliver change communications. You will advise on effective planning, coordination, channel management, creative content production and stakeholder engagement across the School, all while embedding insight and audience-led approaches that empower LSE students and staff with two-way communication practices.

This role will work primarily on a change programme called Digital Education Futures, delivered as part of the Education and Student Experience strand of LSE’s strategy. This aims to maximise the benefits of digital technologies to create a high quality and inclusive learning, teaching and assessment environment for students and staff. Although working as part of the programme team, the post holder will also contribute to the wider narrative of change across LSE and help put in place consistent approaches to change communications at the institution.

You Will Have

• The ability to influence senior stakeholders and build effective working relationships with them, in order to coordinate and meet deadlines
• Demonstrable ability to translate complex information for wide audiences
• Experience in planning, delivering and monitoring communications activities across multiple workstreams or large and complex programmes
• A motivated and enthusiastic approach to change communications and the value it adds

We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.

The closing date for receipt of applications is 29 September 2026 (23.59 UK time). Regrettably, we are unable to accept any late applications.

Working for LSE

LSE supports blended and flexible working arrangements. For blended working, this means flexibility in working remotely or on campus, with the expectation to be in the office two days a week. Flexible working refers to the ability to put in place further arrangements, like changes to working hours or other adjustments.