Change and Release Analyst

Boeing; Bristol; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Annual incentive plans

23 days + UK holidays + Winter Break

Pension Plan 10% employer contribution

Company paid BUPA Medical Plan

Short Term Sickness: 100% pay (26 wks)

Long Term Sickness: 66.67% of salary (

Life Insurance 6x salary

Learning Together Programme

Well Being Programs

Excellent parental leave options

Job summary

Boeing is seeking a Change and Release Analyst in the United Kingdom to support day-to-day change and release management within the ITIL framework. You will log, categorize, and prioritize change requests, coordinate schedules, and maintain accurate records in the ITSM system, ensuring minimal disruption to IT services.

The role emphasizes attention to detail, strong communication, and organizational skills, with benefits including competitive salary and annual incentive plans.

Qualifications

• Experience with ITIL-based change management processes.
• Strong attention to detail and organizational skills.
• Good communication and interpersonal abilities.

Responsibilities

• Log, categorize, and prioritize change requests in accordance with ITIL change management processes.
• Coordinate change schedules, and communicate change details to impacted teams and stakeholders.
• Maintain accurate records of change activities, approvals, and outcomes within the ITSM system.

Skills

ITIL change management

Attention to detail

Organizational skills

Communication

ITSM system

Tools

ITSM system

Job description

Role Overview

The Change and Release Analyst is responsible for executing day-to-day change and release management activities within the ITIL framework, supporting the Change Enablement Lead Analyst and Team. This role ensures that change requests are processed accurately and efficiently, contributing to the smooth implementation of changes with minimal disruption to IT services, as well as supporting release deployments.

What You Will Do

• Log, categorize, and prioritize change requests in accordance with ITIL change management processes.
• Coordinate change schedules, and communicate change details to impacted teams and stakeholders.
• Maintain accurate records of change activities, approvals, and outcomes within the ITSM system.

Why It Might Be a Fit

• Experience or exposure to ITIL-based change management processes is advantageous.
• Strong attention to detail and organizational skills.
• Good communication and interpersonal abilities.

Requirements

• Experience or exposure to ITIL-based change management processes
• Strong attention to detail and organizational skills
• Good communication and interpersonal abilities

Benefits

• Competitive salary
• Annual incentive plans
• 23 days plus UK public holidays and a Winter Break between Christmas and New Year
• Pension Plan with 10% employer contribution
• Company paid BUPA Medical Plan
• Short Term Sickness: 100% pay for the first 26 weeks!
• Long Term Sickness: 66.67% of annual salary from 27th week
• 6x annual salary life insurance
• Learning Together Programme to support your ongoing personal and career development
• Access to Boeing’s Well Being Programs, tool and incentives
• Excellent parental leave options