Change and Communications Manager

Triumph Consultants Ltd; London; On-site; GBP 80,000 - 90,000; Full time

Job summary

Join a major public sector service's Transformation team in London. You will lead and implement change strategies, manage projects, facilitate workshops, and communicate effectively with stakeholders. Your expertise in change management and communication will help transform the public sector landscape as you support business change initiatives and engage with various stakeholders for better outcomes.

Qualifications

• Over 8 years’ experience of leading and implementing change strategy.
• Experience in e-learning, AI, web design, and videos.
• Strong presenter, communicator, and facilitator.

Responsibilities

• Deputise for the Change lead at various meetings and develop reports.
• Lead and facilitate workshops to gather stakeholder input.
• Manage multiple projects and ensure timely delivery of information.

Skills

Change Management

Strategic Thinking

Communication

Facilitation

Project Management

Education

Qualification in Change Management

Tools

Ms Office Suite

Job description

Contract Length: Until 31/03/2026

Location: London

Pay Rate: £344.66 per day PAYE + c15% accrued holiday + pension contribution. You will be paid PAYE for the length of the contract

Hours per week: 36 hours

IR35: Inside

About the Role:

Join a Transformation team within a major public sector service, supporting business change and communication efforts.

Key Responsibilities

• Deputise for the Change lead at meetings / forums or to develop appropriate reports and dashboards when required Create and manage programme wide plans for change activities - able to think strategically across multiple projects to ensure that work is effectively prioritised and delivered across a very fast-moving environment. Identify and manage dependencies. Lead and facilitate workshops to identify key stakeholder groups, complete Change Impact Assessments and conduct Training Needs Analysis capture. Train the trainer type experience would be very beneficial Support the business change lead to identify and build relationships across Government Entity to create channels that enable feedback to flow in and out of Government Entity to ensure there is understanding of business appetite/priorities/adoption etc. Work closely with the Change Analysts and PMO to ensure timely delivery of information, dashboards and reports Help to develop, sponsor and promote a programme ‘brand’ with standards and consistency Support the Lead to develop an appropriate and proportionate assessment for business readiness - ensuring that it is built into every go live to ensure all boxes are ticked before progressing Support the Lead to identify / deal with resistance to change through a variety of change interventions Write clear, concise and meaningful communications when required Deliver other activities related to supporting the programme to ensure users are ready for the programme changes

About You

The ideal candidate will have:

• Ideally have qualification in Change Management but if not then over 8 years’ experience of successfully leading and implementing change strategy in a variety of cultures Able to think strategically but roll up sleeves when required – very important to be a team player and do whatever it takes to ensure change priorities are delivered Strong presenter, communicator and facilitator – comfortable leading sessions and workshops to translate technical change into user friendly information Experience in e learning, AI, web design, videos and basically creative ways of reaching large numbers of staff effectively Being able to manage multiple projects and priorities and be able to flex and pivot quickly when required Excellent competency in Ms Office Suite (Excel, Word, PowerPoint, Ms Project) Proactive, creative thinker and robust in nature – able to think around problems and design options to resolve Be able to challenge and have robust conversations with senior stakeholders – especially around competing priorities Attention to detail on all deliverables – and putting governance / checks in place to ensure whole change team take pride in their work

Why Join?

If you are passionate and want to make a positive impact within the public sector, we’d love to hear from you!