Change Analyst - Energy Codes

Talan Group; London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the energy market is seeking a Change Analyst to manage change proposals within the regulatory framework. Responsibilities include stakeholder engagement, solution development, and ensuring comprehensive change management processes. With a competitive salary and excellent benefits, this role offers a dynamic environment focused on consumer outcomes.

Benefits

25 days annual leave, plus bank holidays

Private Bupa healthcare

Flexible working

Matched pension contributions

Cycle to work scheme

Qualifications

• Demonstrable experience in the GB energy market.
• Understanding of the regulatory framework for the GB energy market.
• Experience developing solutions to complex operational and technical issues.

Responsibilities

• Develop understanding of the Energy Codes and their impacts.
• Provide support to stakeholders in the change process.
• Produce change documentation and business cases.

Skills

Analytical skills

Communication skills

Problem-solving

Interpersonal skills

Attention to detail

Job description

Talan (part of the Talan Group) is an expert provider of professional services. Our vison and mission is to take positive action in a complex world for the future good of people and the environment and to enlighten and enable our clients’ transformation in an increasingly complex world.

We are purpose-driven, working across multiple sectors, tackling social and environmental challenges, improving and simplify the way markets work, harnessing the power of digital transformation and ensuring data is protected and used ethically.

Established in 2002 as Gemserv Limited, Talan provides a range of consultancy and outsourcing capabilities including programme management, market design and governance. We also have extensive and award-winning capabilities across cyber security, data privacy and digital transformation. We are a B Corp, IIP Gold accredited and Great Place to Work accredited.

The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions.

No two days are the same, but we believe in a flexible approach to working which we know our employees value.

Job Description

The Role

The codes we support and operate in are at the heart of the regulation of the GB energy market, setting the standards for new and improved ways of working. Covering the complete breadth of the market, they have introduced a new model of cooperation and best practice for Code Management and delivery of a new digital, modern, and accessible, consumer-centric code.

The Codes Change Management Team is responsible for the detailed analysis, solution design, and requirement specification for all Change Proposals in the Retail Energy Code (REC), Smart Energy Code (SEC), and Independent Gas Transporters’ (IGT) Unified Network Code (UNC) sectors. It is empowered and responsible for delivering changes to industry, proactively raising Change Proposals to address known issues and opportunities, and prioritising the change agenda to deliver an innovative, transparent, and effective change process that focuses on consumer outcomes.

The Change Management Team is empowered and responsible for delivering a strategic programme of change to the industry, proactively raising Change Proposals to address known issues and opportunities, and prioritising the change agenda to deliver an innovative, transparent, and effective change process that focuses on consumer outcomes.

The Change Analyst will be responsible for the day-to-day operation of the change process through to implementation, developing solutions to address complex and/or technical issues, and realise opportunities in the energy market. This will involve engaging with stakeholders to capture views and impacts, producing change documentation, and ensuring products remain accurate and up to date.

Responsibilities

• Develop an in-depth understanding of the Energy Codes, their products, and the end-to-end impacts of these on industry stakeholders and consumers.
• Provide advice and support to parties and stakeholders in understanding and engaging in the change process.
• Identify the impacts of Change Proposals on code products, parties and service providers, consumers, and other industry codes.
• Analyse the root causes of issues and develop effective, proportionate, and enduring change solutions in collaboration with other Code Manager Service Providers.
• Produce comprehensive, accurate and realistic Change Proposal Plans setting out a timetable for each Change Proposal relative to its complexity, importance and time-sensitivity.
• Produce and review responses to impact assessments and consultations, identifying required amendments to solution options and legal drafting.
• Complete cost-benefit analysis and produce robust business cases to support the case for approving or rejecting Change Proposals.
• Produce high-quality change documentation to internal quality standards.
• Develop and maintain strong, collaborative working relationships with other Code Managers and Code Manager Service Providers.
• Provide 2nd line support to the service desk to resolve change management queries and assist with front-line queries during busy periods.

Competitive salary plus an excellent benefits package

Office Location - London, hybrid working

Qualifications

Requirements

The successful candidate will be able to demonstrate the following skills, knowledge, and experience:

Required Experience

• Demonstrable experience in the GB energy market in a relevant role.
• Understanding of the regulatory framework for the GB energy market.
• Experience developing solutions to complex operational and technical issues impacting a variety of stakeholder.

Required Skillset

• Adept and versatile with the ability to understand and process vast, complex information.
• Ability to identify and understand the impacts of policy development and regulatory change on a broad range of stakeholders.
• Analytical skills to identify the root-cause of issues and develop optimal solution options.
• Exceptional communication skills, both written and verbal, able to understand and articulate complex issues to all levels of seniority and to technical and non-technical audiences.
• A keen eye for detail and the highest standard of quality for themselves and others.
• Passionate about delivering an exceptional service and positive outcomes for the market and consumers, putting consumer outcomes at the heart of what you do.
• Be a team player, with strong interpersonal skills, working collaboratively towards a shared vision for the future.

Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental, and Energy Management Systems.

Additional Information

WHAT WE OFFER
25 days annual leave, plus bank holidays
Reward and recognition schemes
Flexible working
Private Bupa healthcare
Life Assurance (up to 4 times annual salary)
Matched pension contributions
Season Ticket Loan
Cycle to work scheme
Buy and Sell annual leave
Reimbursement of eye test and up to £50 towards glasses or contacts
Corporate gym rates
Employee Assistance Programme
Summer and Christmas parties, along with monthly Social@77