Change Analyst - Energy Codes

Gemserv, a Talan Company | B Corp Certified; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Change Analyst to join their dynamic team in London. This role involves engaging with stakeholders to implement change proposals within the GB energy market, requiring a keen analytical mind and exceptional communication skills. The successful candidate will thrive in a flexible work environment that values collaboration and innovation. With a strong focus on consumer outcomes, you will play a vital role in delivering impactful solutions that address complex regulatory challenges. Join a company committed to professional development and making a difference in the energy sector.

Benefits

25 days annual leave

Private Bupa healthcare

Life Assurance

Matched pension contributions

Season Ticket Loan

Cycle to work scheme

Corporate gym rates

Employee Assistance Programme

Reward and recognition schemes

Flexible working

Qualifications

• Experience in the GB energy market in a relevant role.
• Understanding of the regulatory framework for the GB energy market.

Responsibilities

• Develop an in-depth understanding of Energy Codes and their impacts.
• Provide advice and support to stakeholders in the change process.
• Produce comprehensive Change Proposal Plans and documentation.

Skills

Analytical Skills

Communication Skills

Problem-Solving

Stakeholder Engagement

Education

Degree in a relevant field

Job description

2 days ago Be among the first 25 applicants

Company Description

Gemserv is an expert provider of professional services. We are purpose-driven, working across multiple sectors including energy, low carbon, the public sector and health to tackle today’s social and environmental challenges. Established in 2002, the business provides a range of consultancy and outsourcing capabilities including programme management, market design and governance. We also have extensive and award winning capabilities across cyber security, data privacy and digital transformation. We are a B Corp, IIP Gold accredited and a Financial Times Leading Management Consultancy for 2021 and 2022. Our purpose is to make things that matter work better for everyone.

Company Description

Gemserv is an expert provider of professional services. We are purpose-driven, working across multiple sectors including energy, low carbon, the public sector and health to tackle today’s social and environmental challenges. Established in 2002, the business provides a range of consultancy and outsourcing capabilities including programme management, market design and governance. We also have extensive and award winning capabilities across cyber security, data privacy and digital transformation. We are a B Corp, IIP Gold accredited and a Financial Times Leading Management Consultancy for 2021 and 2022. Our purpose is to make things that matter work better for everyone.

The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions.

At Gemserv no two days are the same, but we believe in a flexible approach to working which we know our employees value. We also offer an attractive package of benefits in addition to highly competitive salaries including pension and healthcare, season ticket loans, discounted gym membership, Cycle to Work scheme and more.

Job Description

The Role

The codes we support and operate in are at the heart of the regulation of the GB energy market, setting the standards for new and improved ways of working. Covering the complete breadth of the market, they have introduced a new model of cooperation and best practice for Code Management and delivery of a new digital, modern, and accessible, consumer-centric code.

The Codes Change Management Team is responsible for the detailed analysis, solution design and requirement specification for all Change Proposals in the Retail Energy Code (REC), Smart Energy Code (SEC) and Independent Gas Transporters’ (IGT) Unified Network Code (UNC) sectors. It is empowered and responsible for delivering changes to industry, proactively raising Change Proposals to address known issues and opportunities, and prioritising the change agenda to deliver an innovative, transparent and effective change process that focuses on consumer outcomes.

The Change Management Team are empowered and responsible for delivering a strategic programme of change to the industry, proactively raising Change Proposals to address known issues and opportunities and prioritising the change agenda to deliver an innovative, transparent and effective change process that focuses on consumer outcomes.

The Change Analyst will be responsible for the day-to-day operation of the change process through to implementation, developing solutions to address complex and/or technical issues and realise opportunities in the energy market. This will involve engaging with stakeholders to capture views and impacts, producing change documentation and ensuring products remain accurate and up to date.

Responsibilities

• Develop an in-depth understanding of the Energy Codes, theirs products and the end-to-end impacts of these on industry stakeholders and consumers.
• Provide advice and support to parties and stakeholders in understanding and engaging in the change process.
• Identify the impacts of Change Proposals to code products, parties and service providers, consumers and other industry codes.
• Analyse the root-causes of issues and develop effective, proportionate and enduring change solutions in collaboration with other Code Manager Service Providers.
• Produce comprehensive, accurate and realistic Change Proposal Plans setting out a timetable for each Change Proposal relative to its complexity, importance and time-sensitivity.
• Produce and review responses to impact assessments and consultations, identifying required amendments to solution options and legal drafting.
• Complete cost-benefit analysis and produce robust business cases to support the case for approving or rejecting Change Proposals.
• Produce high quality change documentation to internal quality standards.
• Develop and maintain strong, collaborative working relationships with other Code Managers and Code Manager Service Providers.
• Provide 2nd line support to the service desk to resolve change management queries and assist with front line queries during busy periods.
  
  

Qualifications

Competitive salary plus excellent benefits package

Requirements

The successful candidate will be able to demonstrate the following skills, knowledge, and experience:

Required Experience

• Demonstrable experience in the GB energy market in a relevant role.
• Understanding of the regulatory framework for the GB energy market.
• Experience developing solutions to complex operational and technical issues impacting a variety of stakeholder.
  
  

Required Skillset

• Adept and versatile with the ability to understand and process vast, complex information.
• Ability to identify and understand the impacts of policy development and regulatory change on a broad range of stakeholders.
• Analytical skills to identify the root-cause of issues and develop optimal solution options.
• Exceptional communication skills, both written and verbal, able to understand and articulate complex issues to all levels of seniority and to technical and non-technical audiences.
• A keen eye for detail and the highest standard of quality for themselves and others.
• Passionate about delivering an exceptional service and positive outcomes for the market and consumers, putting consumer outcomes at the heart of what you do.
• Be a team player, with strong interpersonal skills, working collaboratively towards a shared vision for the future.
  
  

Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental, and Energy Management Systems.

Additional Information

What We Offer

25 days annual leave, plus bank holidays

Reward and recognition schemes

Flexible working

Private Bupa healthcare

Life Assurance (up to 4 times annual salary)

Matched pension contributions

Season Ticket Loan

Cycle to work scheme

Buy and Sell annual leave

Reimbursement of eye test and up to £50 towards glasses or contacts

Corporate gym rates

Employee Assistance Programme

Summer and Christmas parties, along with monthly Social@77

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Business Consulting and Services

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