Change Analyst

Brakes Food Shop; Tenterden; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading food service company is seeking a Change Analyst to support organizational change initiatives across multiple sites. You will be responsible for delivering change strategies, facilitating stakeholders, and ensuring successful adoption of new processes. The role offers a home-based option with travel and includes competitive benefits like a car allowance and generous holiday entitlement.

Benefits

Company car allowance of £5,500 per annum

Generous holiday allowance of 25 days, option to purchase more

Discounts on food and products through staff shop

Discounts on Cinema tickets and shopping

Recognition awards and incentives

Career opportunities within Sysco

Qualifications

• Proven analytical experience, preferably in change management or project management.
• Experience supporting change initiatives in complex organizations is desirable.
• Strong people skills required with cross-functional teamwork ability.

Responsibilities

• Deliver change management strategies across GB operating companies.
• Support the delivery of communication plans and engagement strategies.
• Track KPIs to measure change effectiveness and user adoption rates.

Skills

Analytical skills

Communication

Problem-solving

Education

Experience in change management or project management

Prosci change management methodology

Tools

Microsoft Office Suite

Power BI

Job description

We are seeking a Change Analyst to join the team on a full time, permanent basis, reporting into the Head of Change.

As the Change Analyst it will be your responsibility to support the successful implementation of organisational change initiatives across Sysco GB.The Change Analyst will analyse potential impacts, develop change plans, and support stakeholders throughout the change process.This role involves working with stakeholders to deliver engagement, communication and training activities, and tracking progress to ensure adoption and success. The ideal candidate will apply the Prosci change management methodology to support change activities.

The Change Analyst will work with teams to support the change management strategy and delivery across multiple GB Operating Companies, delivering a consistent and structured approach to process changes, digital implementation and culture shift. This role will work with project and programme teams and Change Agents (SMEs/SUs) within each OpCo, who will provide local insight, stakeholder engagement, and end-user support. The Change Analyst will deliver change activities, support challenges, and collaborate between local teams and the wider programme. They will support user adoption, reduce resistance, and help to ensure the successful embedding of new systems and processes across the GB organisation.

This role is a home-based role with regular travel for external meetings and to UK Sysco sites (predominantly London / South East).

Key Accountabilities & Responsibilities:

• Deliver change management strategies for the implementation of process changes and digital and cultural transformations across GB operating companies.
• Apply Prosci change management principles to drive user adoption and mitigate resistance (training and support will be provided on change methodology).
• Support the delivery of communication plans, training programmes, and engagement strategies to support transformation.
• Collaborate with change leads, project teams, business leaders, and end-users to identify change impacts and facilitate smooth transitions.
• Maintain change logs and analysis and stakeholder maps.
• Support readiness assessments and define action plans to ensure successful adoption.
• Track KPIs to measure change effectiveness and user adoption rates.
• Facilitate and support workshops, training sessions, and coaching for key stakeholders.
• Identify and support risks related to change management and user adoption.
• Provide post-implementation support and ensure continuous improvement and adoption.

About you:

To be successful in this position you will have proven analytical experience, preferably in a change management, project management or transformation program background and a problem-solving mindset. Strong people skills are required, and communication is key in this role, as you will be dealing with a variety of stakeholders and you must be able to work cross-functionally and across multicultural teams. You will be proficient in the use of Microsoft Office Suite,(especially Excel and Smartsheet), Power BI, and project management tools and have experience in Prosci methodology or other change management frameworks. It’s desirable to have experience supporting change initiatives in complex organisations and to have worked on business improvement projects.

What you’ll receive:

• Company car allowance of £5,500 per annum
• Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays
• Huge discounts on all sorts of lovely food and award-winning products through our staff shop
• Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo.
• Recognition awards and Incentives
• Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility

Additional Information

At Sysco GB everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Sysco GB and we recognise that Sysco GB can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.