Challenge Events Fundraising Assistant - Head Office

LLOYD'S REGISTER INTERNATIONAL; Leatherhead; Hybrid; GBP 27,000 - 30,000; Full time

Benefits offered by this job

27 days annual leave

Pension scheme

Discount vouchers

Employee Assistance Programme

Flexible working

Blue Light Card

Death in Service

Job summary

Combat Stress is seeking a Challenge Events Fundraising Assistant at our Head Office in Leatherhead. You will support the team with the delivery of a wide range of challenge events and help achieve ambitious fundraising goals.

You will be the first point of contact for supporters, with duties including responding to enquiries, managing our DIY fundraising programme, acknowledging donations, and assisting with admin across the team. Hybrid working available.

Qualifications

• Experience in fundraising or customer support is desirable.

Responsibilities

• Respond to enquiries from challenge event supporters.
• Manage the DIY fundraising programme.
• Acknowledge donations and process receipts.
• Assist with administrative tasks across the team.
• Provide in-person support on event days as needed.

Job description

Challenge Events Fundraising Assistant - Head Office

Based at our Head Office in Leatherhead, Surrey, KT22 0BX

Status: 6 month fixed-term contract

Salary: Band 4, £27,484 - £30,160 per annum, dependent on experience, plus 5% Outer London Fringe Allowance

Hours: Full-time, 37.5hoursper week, Monday - Friday, 09:00 - 16:30, hybrid, 2 days in office, 3 days at home.

About Us

Combat Stress is the UK’s leading mental health charity for veterans. For over a century, we’ve been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD) resulting from military service. We have teams across the UK providing online and in-person treatment and support, depending on the individual’s needs and circumstances of those who need us.

About the role

A fantastic opportunity has arisen to join our successful challenge events team. You will support the team with the delivery of a wide range of challenge events. We have big aspirations and are looking for a fantastic assistant to help us to achieve them!

You will play a key role in supporting the success of our challenge events fundraising programme by coordinating the day-to-day activities of the challenges team. Acting as the first point of contact for our many challenge event supporters, you will provide friendly and efficient support, ensuring every interaction is a positive one. Your responsibilities will include responding to enquiries, manging our DIY fundraising programme, acknowledging donations, and assisting with administrative tasks across the team. Whether by phone, email, or in person on event days, you will help deliver an exceptional experience to everyone taking part.

This role is subject to a DBS check.

What we offer

You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.

Benefits

• 27 days annual leave, with an increase to 30 days annual leave upon 5 years of continuous service, plus bank holidays and an additional increase to 33 days annual leave upon 10 years continuous service, plus bank holidays.


• Competitive stakeholder pension scheme - contributions matched up to 11% of salary


• Discount shopping vouchers


• Access to the Employee Assistance Programme


• Flexible working


• Access to Blue Light Card scheme


• Death in Service Scheme

For further information about the role please contact Alexa Dizon, Challenge Events Manager on [e-mail]

Please note, you MUST have the right to work in the UK to apply for our vacancies and work at Combat Stress.

Closing date

15 September 2026

Interview date

TBC

Please note, we reserve the right to close this advert early, should we receive a sufficient amount of applicants

Recruitment Privacy Notice

Combat Stress is the data controller for the information you provide during the recruitment process unless otherwise stated. If you have any queries about the process or how we handle your information, please contact us at [e-mail].

All of the information you provide during the process will only be used for the purpose of progressing your application, or to fulfill legal or statutory requirements if necessary.

We will not share any of the information you provide during the recruitment process with any third parties for marketing purposes or store any of your information outside of the European Economic Area. The information you provide will be held securely by our data processors whether the information is in electronic or physical format.

We will use the contact details you provide to us to contact you to progress your application. We will use the other information you provide to assess your suitability for the role you have applied for. You do not have to provide what we ask for, but it might affect your application if you don’t.

We do not collect more information than we need to fulfill our recruitment process and will not retain it for longer than is necessary.

Applications sent speculatively will be retained for a maximum period of six months, unless you contact us and ask us to delete your application sooner.

To read Combat Stress’ Privacy Policy please see our website www.combatstress.org.uk.