CFO Evolution - Community Support Worker - (Weston Super Mare)

Seetec; Weston-super-Mare; On-site; GBP 25,877 - 29,000; Full time

Benefits offered by this job

25 days annual leave + Bank Holidays +

Birthday Day off (+ option to buy 5)

Volunteer days

Pension – 5% Employee, 5% Employer

Healthcare Cash Plan & life assurance

Annual salary pay review

Refer a friend scheme

Benefit Hub access

Job summary

Seetec is seeking a compassionate Community Support Worker to support a caseload of participants in a community setting, starting from their initial assessment and continuing through their sentence. You will deliver one-to-one sessions and group interventions to empower participants and help them reintegrate into society.

This permanent role in Weston-super-Mare offers 37 hours per week with a salary range of £25,877 to £29,000 per annum plus benefits.

Qualifications

• Excellent verbal, non-verbal and written communication skills.
• Ability to motivate and sustain engagement of individuals.
• Experience managing a caseload in a community or client-facing setting.
• Experience in inputting and retrieving electronic data and maintaining computer-based information systems.

Responsibilities

• Meet individual performance targets and contribute towards team targets.
• Collaborate with mentors to manage caseload and connect participants with housing, health, and other resources.
• Contribute to a learning environment where colleagues develop their skills.
• Ensure effective case management and risk coordination with safeguarding focus (adults and children).
• Meet contractual targets as required.

Skills

Communication skills

Caseload management

Motivation & engagement

Education

IAG Level 3

Job description

Job Role

We're looking for a compassionate and motivated individual to join our team as a Community Support Worker. In this role, you'll support a caseload of participants in a community setting starting from their initial assessment and continuing throughout their sentence. You'll provide guidance, encouragement, and tailored support to help them overcome challenges, reintegrate into society, and successfully complete their journey. Support is delivered through one‑on‑one sessions and group interventions, all designed to empower participants and help them build brighter futures.

Compensation and Benefits

Competitive salary: £25,877 - £29,000 per annum (dependent on experience).

• 25 days annual leave + Bank Holidays + Birthday Day off (with opportunity to buy an additional 5 days)
• 2 Volunteer Days
• Pension – 5% Employee, 5% Employer
• Healthcare Cash Plan, including 3 × salary life assurance
• Annual salary pay review
• Refer a friend scheme
• Free access to Benefit Hub – an online portal with discount access, cycle‑to‑work scheme, and additional voluntary benefits

Location

Weston Super Mare, Bridgwater & Worle

Hours

37 hours per week

Contract

Permanent

Closing Date

4th August 2026

Key Responsibilities

• Meet individual performance targets and contribute towards meeting team performance targets in line with contractual requirements.
• Collaborate with volunteer peer mentors and/or mentors to manage caseload effectively and connect participants with resources for housing, substance use, physical and mental health, etc.
• Contribute towards a learning environment where all colleagues develop their skills and share best practice.
• Ensure effective case management and coordination of risk with a focus on safeguarding adults and children. This includes timely notification of concerns regarding changes in individual risk to the Probation Service and adherence to systems, policies and procedures to support risk management.
• Ensure all contractual targets are met.

Skills and Experience

• IAG Level 3 – desirable
• Experience managing a caseload of participants – desirable
• Knowledge of inputting and retrieving electronic data and maintaining computer‑based information systems accurately and timely; experience in a target‑driven environment.
• Excellent verbal, non‑verbal and written communication skills, including the ability to relate to people at all levels and in a variety of settings.
• Ability to motivate and sustain engagement of individuals.

Additional Information

Communities is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including CFO Activity Hubs, Accommodation, Personal Well‑being and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless of past choices or challenges. Our aim is to equip individuals with the necessary skills to desist from offending, successfully reintegrate into local communities and address barriers to work.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

All staff will be required to process a Disclosure and Barring Service (DBS) check. Seetec supports recruitment of ex‑offenders and will not discriminate in any way. The full policy statement of "Ex-Offenders" can be found on our website under "About us".

Equal Opportunities Statement

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity.