Certification Officer Trainee – Hybrid Role

TWI Ltd; Cambridge; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Trainee Certification Officer role at TWI Ltd in Cambridge offers structured training within our Personnel Certification team. You will process applications, maintain records and assist customers through their certification journey.

The role is office-based with hybrid options, 36 hours per week on a 4-month fixed-term contract, with full training and development to grow in certification administration. TWI is a world-leading technology and engineering organisation.

Responsibilities

• Processing incoming post and certification documentation.
• Maintaining accurate records within certification databases.
• Supporting customers via telephone and email.
• Logging applications and enrolment forms.
• Assisting with payment enquiries and administration.
• Supporting certification renewal and re-certification processes.
• Working collaboratively with colleagues to deliver excellent customer service.

Job description

Trainee Certification Officer role at TWI Ltd in Cambridge offers structured training within our Personnel Certification team. You will process applications, maintain records and assist customers through their certification journey.

The role is office-based with hybrid options, 36 hours per week on a 4-month fixed-term contract, with full training and development to grow in certification administration. TWI is a world-leading technology and engineering organisation.