Centre Support Officer

Wythenshawe Community Housing Group; Manchester; On-site; GBP 12,000 - 15,000; Part time

Job summary

Benchill Community Centre is seeking a part-time Centre Support Officer to help run day-to-day operations, coordinate bookings and support customers and partners. A DBS check and driving licence are required; 21 hours across three days per week with some flexibility in days.

You will monitor budgets and prepare reports to support governance and funding applications. The role focuses on delivering a welcoming, well-organised, financially sustainable community facility and building strong

Qualifications

• Experience supporting a community facility, charity, customer-facing service or similar environment.
• Strong organisational and administrative skills to coordinate bookings, activities and competing priorities.
• Experience of financial administration, budget monitoring or maintaining accurate financial records.
• Understanding of funding applications, grant management or performance monitoring.
• Confidence analysing information and producing clear, accurate reports.
• Excellent communication and relationship-building skills with customers, colleagues, funders and community partners.

Responsibilities

• Co-ordinate bookings, activities, customer enquiries and administration to support the Centre.
• Help increase use of facilities, generate sustainable income and deliver positive community outcomes.
• Support funding applications and monitor grant-funded activities, including gathering evidence and reporting outcomes.
• Process financial transactions, monitor budgets and maintain accurate financial and performance records.
• Produce clear reports on occupancy, activities, funding and finances to support decision-making.
• Provide administrative and governance support to Benchill Management Committee and maintain records for regulatory compliance.

Skills

Community facility experience

Organisational skills

Financial administration

Grant management

Data reporting

Communication skills

Job description

We’re looking for an organised and community-focused Centre Support Officer to help with the day-to-day running of Benchill Community Centre on a part-time basis. This is a varied role for someone who enjoys coordinating activities, supporting customers and community partners, and using accurate financial and performance information to help a valued local facility thrive.

You’ll work 21 hours across three days each week. There is some flexibility when agreeing which days will be worked before appointment. Once agreed, the working pattern is expected to remain broadly consistent.

What you’ll be doing

• Coordinating bookings, activities, customer enquiries and administration to support the smooth running of the Centre.
• Helping to increase use of the facilities, generate sustainable income and deliver positive outcomes for the community.
• Supporting funding applications and monitoring grant-funded activities, including gathering evidence and reporting outcomes.
• Processing financial transactions, monitoring budgets and maintaining accurate financial and performance records.
• Producing clear reports on occupancy, activities, funding and finances to support effective decision-making.
• Providing administrative and governance support to the Benchill Management Committee, helping maintain accurate records and meet relevant regulatory requirements.

What we’re looking for

• Experience supporting a community facility, charity, customer-facing service or similar environment.
• Strong organisational and administrative skills, with the ability to coordinate bookings, activities and competing priorities.
• Experience of financial administration, budget monitoring or maintaining accurate financial records.
• An understanding of funding applications, grant management or performance monitoring.
• Confidence analysing information and producing clear, accurate reports.
• Excellent communication and relationship-building skills, with a welcoming, collaborative and practical approach to working with customers, colleagues, funders and community partners.

Additional information

• The successful applicant will be required to complete a DBS check.
• A driving licence is required.
• Some flexibility in working hours may be needed to support the requirements of the Centre.

Why this role matters

You’ll help ensure Benchill Community Centre remains welcoming, well organised and financially sustainable. By supporting community activities, funding opportunities and effective governance, your work will contribute directly to the Centre’s long-term success and the positive outcomes it provides for local people.