Centre Operations & Customer Experience Lead (PT)

Richmond and Wandsworth Councils; Isleworth; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Pension scheme

Travel loans

Discounts on leisure

Job summary

Duty Manager, Active Hampton, is responsible for the day-to-day operation of the Hampton centre, ensuring facilities are clean, safe and staffed to deliver great customer experiences. You will support front of house reception and help coordinate sports programmes and health & safety duties on a 24-hour weekly rota.

The role requires effective communication, strong organisational skills and a Level 1 Fitness Instructor qualification, with first aid training desirable.

Qualifications

• Must hold Level 1 Fitness Instructor qualification.
• First aid qualification desirable.
• Knowledge of Health & Safety and equality in service provision.

Responsibilities

• Oversee day-to-day operation of the Centre to ensure smooth running.
• Support front of house reception and supervise activities.
• Coordinate sports activity programmes and health & safety duties.

Skills

Communication

Organisation

Health & Safety

Education

Level 1 Fitness Instructor

Job description

Duty Manager, Active Hampton, is responsible for the day-to-day operation of the Hampton centre, ensuring facilities are clean, safe and staffed to deliver great customer experiences. You will support front of house reception and help coordinate sports programmes and health & safety duties on a 24-hour weekly rota.

The role requires effective communication, strong organisational skills and a Level 1 Fitness Instructor qualification, with first aid training desirable.