Centre Manager

Cats Protection; York and North Yorkshire; On-site; GBP 23,000 - 39,000; Full time

Benefits offered by this job

Health and wellbeing benefits

Ongoing learning and development

26 days annual leave

Contributory pension scheme

Life assurance

Salary Finance access

Eye care vouchers

Enhanced sick pay

Family-friendly policies

Discounted pet insurance

Job summary

Cats Protection in York is seeking a Centre Manager to lead a team of staff and volunteers, uphold high welfare standards for cats, and promote the charity locally. The role requires strong leadership, budget oversight, and proactive community engagement.

The successful candidate will drive fundraising, ensure excellent customer service, and manage operations while maintaining compliance with safeguarding and welfare policies. This permanent, full-time post offers a structured benefits package.

Qualifications

• Previous line management experience.
• Experience in managing budgets.
• Working knowledge of animal welfare and the sector.
• Proven ability to multi-task, work on own initiative and delegate.
• Excellent customer service skills.
• Full UK manual driving licence.

Responsibilities

• Manage all employees and volunteers within the centre.
• Be responsible for the high standard of care given to the cats, ensuring welfare and veterinary procedures are adhered to.
• Actively promote the values and aims of Cats Protection to staff, volunteers and the local community.
• Actively promote donations, fundraising and other income within the centre and to the public.

Skills

Line management

Budget management

Animal welfare experience

Multi-tasking

Customer service

Full UK driving licence

Job description

Team: Centre

Location: York

Work pattern: 35 hours per week to include weekends and bank holidays on a rota

Salary: Up to £38,918.33 per year

Contract: Permanent

This role requires an enhanced DBS check (including the Children’s Barred List).

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Centre Manager:

• Manage all employees and volunteers within the centre
• Be responsible for the high standard of care given to the cats within the centre, ensuring welfare and veterinary procedures are adhered to
• Actively promote the values and aims of Cats Protection to all employees and volunteers as well as the local community
• Actively promote the importance of donations, fundraising and other income within the centre and to the general public

About the centre team:

• Our centres care for thousands of cats each year until they are able to find a loving new home
• Our team is made up of a Centre Manager, Deputy Centre Managers, Senior Rehoming and Welfare Assistants and Rehoming and Welfare Assistants

What we’re looking for in our Centre Manager:

• Previous line management experience
• Experience of managing budgets
• Working knowledge of animal welfare and experience in the sector
• Proven ability to multi-task, work on own initiative, delegate tasks and work under pressure
• Excellent customer service skills
• Full UK manual driving licence

What we can offer you in a role where you make a difference to cats’ lives every day

• Health and wellbeing benefits to help you stay well at work
• Ongoing learning and development to help you build your skills and grow your career
• 26 days’ annual leave, increasing with service
• A competitive contributory pension scheme and life assurance for peace of mind
• Practical financial support, including access to Salary Finance
• Everyday support such as eye care vouchers and confidential advice services
• Enhanced sick pay and family-friendly policies to support you when it matters most
• Access to discounted pet insurance to help care for your pet’s health
• Find out more about our reward package: here

We believe being an inclusive, diverse organisation - where we welcome diversity of thought, value individuals’ experience and can reach and partner all areas of society - is crucial if we’re to help more cats. Our ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

There’s a place for everyone at Cats Protection and we encourage applications from talented people across all communities.

Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment. You may be subject to a criminal record check if required for the role.