Centre Manager

Halfords; Glasgow; On-site; GBP 40,000; Full time

Job summary

An established industry player is seeking a dynamic Centre Manager to lead their team in Glasgow. This role offers a unique opportunity to drive business performance and enhance customer satisfaction within the UK's largest automotive service provider. As a Centre Manager, you will play a pivotal role in coaching and developing your team while ensuring compliance with health and safety standards. With a strong focus on career progression and training, this innovative firm provides an exceptional work environment and a range of benefits, including discounts and financial planning support. If you're passionate about leadership and customer service, this could be the perfect next step in your career.

Benefits

5.6 weeks’ annual leave

Up to 50% off garage bills

25% off most Halfords products

Discounts on groceries and shopping

Family & Friends Discount Events

Cycle to Work Scheme

Financial planning support via Wagestream

GP Access, 24/7

Share save scheme with 20% discount

Health Cash Plan

Qualifications

• Proven leadership and team management experience in the automotive industry.
• Strong background in customer satisfaction and compliance standards.

Responsibilities

• Lead and manage the team to achieve business goals and customer satisfaction.
• Drive business performance while ensuring compliance with health and safety standards.

Skills

Leadership skills

Customer satisfaction management

Team management

Health and Safety compliance

Sales turnover management

Communication skills

IT proficiency

Time management

Driving licence

Job description

Apply now Job no: 554286
Work type: Full time
Site: Glasgow
Categories: Autocentre Management
Location: Glasgow
Salary: £40,000 Per Annum + Bonus
Business Area: National Tyres and Autocare

Brilliant at leading a team?

Ready for the next step in your career as a Centre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you. Don’t delay, apply today!

Key Responsibilities:

• Lead and manage the team to achieve business goals and customer satisfaction.
• Drive business performance and ensure compliance with Health and Safety standards.
• Engage in team development through coaching and training.
• Manage KPIs and sales turnover effectively.

Benefits Include:

• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most Halfords products in our retail stores
• Discounts on groceries, shopping, insurance, days out, restaurants, and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan – access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords, including access to hybrid training plus the ATA & MOT Tester Qualifications.

Skills and Experience:

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and effective management
• Engaging and motivational, coaching-based approach to team development
• Experience of meeting compliance standards across Health and Safety
• Experience with high sales turnover and managing KPIs
• Excellent communication skills, both verbal and written
• IT proficient, with a willingness to learn in-house systems
• Good time management
• A current valid driving licence

National Tyres and Autocare is now part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords, we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.