Central Ops Admin

THE SOUTHFIELD TRUST; Eastbourne; On-site; GBP 24,000 - 32,000; Full time

Job summary

The Southfield Trust is seeking a Central Operations administrator to support the Trust’s central offices in Eastbourne. This on-site role requires coordinating daily tasks, preparing reports, and assisting with data collection to monitor operational performance.

You'll work with school leaders and central teams to ensure efficient processes, respond to enquiries, and assist with Trust-wide projects while maintaining professional standards and confidentiality.

Qualifications

• Strong Operations Management and Administrative Assistance skills to support central processes, documentation, and coordination.
• Effective Communication and Customer Service skills to handle enquiries and maintain stakeholder relationships.
• Analytical Skills to manage data, interpret information, and support decision-making across Trust operations.
• Proficiency with office software (e.g., Microsoft Office or equivalent) and comfort with databases and digital systems.
• Strong organisational skills, attention to detail, and ability to manage multiple tasks and deadlines.
• Experience in an educational, public sector, or not-for-profit environment is beneficial.

Responsibilities

• Manage day-to-day central office tasks and maintain accurate records.
• Prepare documentation and reports to support Trust operations.
• Coordinate meetings and support internal communication across teams.
• Support operations management activities including data collection and analysis.
• Track key operational metrics and monitor compliance with Trust policies.
• Respond to enquiries from schools, families, and external partners in a professional manner.
• Contribute to Trust-wide projects and initiatives with collaborative teamwork.

Skills

Operations management

Administrative assistance

Communication

Analytical skills

Office software

Organisational skills

Confidentiality

Collaboration

Data tracking

Education

Vocational qualification or equivalent experience in administration or operations

Job description

Company Description

THE SOUTHFIELD TRUST is a Multi Academy Trust of four special schools that provide outstanding education and enriching experiences for over 625 young people with a range of additional needs. All children and young people have an Education, Health and Care Plan, and each school is committed to delivering tailored support that meets the objectives in those plans. While every school has its own strengths and character, they are united by shared values, core aspirations, and a commitment to excellence. The Trust’s schools work collaboratively, sharing best practice, resources, and expertise to ensure that every learner benefits from the collective strength of the organisation. This environment offers education professionals and support staff the opportunity to contribute to meaningful, inclusive education within a supportive network.

Role Description

The Central Operations administrator is a full-time, on-site role based in Eastbourne, providing administrative and operational support across THE SOUTHFIELD TRUST. This role involves managing day-to-day central office tasks, including maintaining records, preparing documentation and reports, coordinating meetings, and supporting internal communication. The administrator will assist with operations management activities such as data collection and analysis, tracking key operational metrics, and supporting compliance with Trust policies and procedures. Responsibilities also include responding to enquiries from schools, families, and external partners, ensuring a professional and helpful service, and supporting the smooth running of Trust-wide projects and initiatives. The role requires close collaboration with school leaders and central teams to ensure consistent, efficient processes that enhance the Trust’s overall effectiveness.

Qualifications

• Strong Operations Management and Administrative Assistance skills to support central processes, documentation, and coordination.
• Effective Communication and Customer Service skills to handle enquiries, provide information, and maintain positive relationships with stakeholders.
• Analytical Skills to manage data, interpret information, and support decision-making across Trust operations.
• Proficiency with office software (e.g., Microsoft Office or equivalent) and comfort working with databases and digital systems.
• Strong organisational skills, attention to detail, and the ability to manage multiple tasks and deadlines.
• Experience in an educational, public sector, or not-for-profit environment is beneficial.
• Ability to work collaboratively with diverse teams and maintain confidentiality and professionalism at all times.
• Relevant vocational qualification or equivalent experience in administration, business support, or operations is desirable.