Administration Assistant

Coast and Vale Learning Trust; Retford; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Local government pension scheme

CPD opportunities

Employee assistance programme

Health and wellbeing support

Eyecare vouchers

Salary sacrifice schemes

Childcare - breakfast and after school

Job summary

Diverse Academies Trust is seeking a hands-on administrator to support our corporate operations, keeping tasks organized and helping colleagues work more efficiently. You will be the friendly front of house at head office, manage communications, and assist with a range of digital tools to ensure smooth day-to-day operations.

We value accurate record-keeping, proactive problem-solving and a collaborative mindset.

Qualifications

• Strong organisational skills with a keen eye for detail.
• Confident using Microsoft 365 tools and eager to learn new systems.
• Positive, proactive approach and willingness to help others.
• Ability to work in a busy environment and manage priorities.
• Clear, professional written and verbal communication skills.
• Commitment to accuracy, confidentiality and doing things properly.

Responsibilities

• Provide proactive administrative support to the corporate operations team.
• Be the first point of contact at head office for visitors and partners.
• Manage calls, emails and post; route enquiries promptly.
• Support collaboration via Microsoft Teams and SharePoint.
• Keep accurate electronic and paper records organised and secure.
• Support day-to-day office operations including supplies.
• Coordinate room bookings and prepare meeting materials.
• Utilise Microsoft 365 tools and learn new systems as needed.
• Assist reporting by checking documents for accuracy and presentation.
• Be a positive, reliable team member aligned with the Trust's values.

Skills

Organisational skills

Microsoft 365

Time management

Effective communication

Proactive attitude

Confidentiality

Tools

Microsoft Teams

SharePoint

Job description

Do you take pride in keeping things running smoothly and want your work to genuinely make a difference?

This is a hands-on role at the heart of the Trust - ideal for someone who enjoys getting stuck in, keeping things organised and helping others work more efficiently. By supporting our central teams and chief executive leaders, you’ll play an important part in ensuring our academies can focus on what matters most - delivering high-quality education and support for children and young people.

Key responsibilities

• Providing proactive administrative support to the corporate operations team, helping to keep tasks, priorities and day-to-day work running smoothly.

• Acting as the first point of contact at head office, including meeting and greeting visitors, staff and external partners in a professional, welcoming and helpful manner.

• Managing incoming phone calls, emails and post, making sure enquiries are passed to the right people and dealt with promptly.

• Supporting collaboration across the Trust by helping to maintain Microsoft Teams and SharePoint areas, alongside other shared digital platforms.

• Keeping accurate electronic and paper records, ensuring information is well organised, easy to find and stored securely.

• Supporting day-to-day office and reception operations, including ordering supplies and ensuring the office environment is tidy, professional and welcoming.

• Co-ordinating room bookings, organising diaries and preparing materials to support effective meetings.

• Using a range of digital tools confidently, including proficient with Microsoft 365 (Word, Excel, Outlook, Forms and Teams), and learning new systems as needed.

• Supporting reporting processes by checking documents for accuracy, clarity and professional presentation.

• Being a positive and reliable team member, supporting colleagues and demonstrating the Trust’s values in everything you do.

What you’ll bring

• Strong organisational skills and a good eye for detail - you like keeping things accurate, tidy and up to date.

• Confidence using digital tools, particularly Microsoft 365, and the curiosity and willingness to learn new systems and ways of working.

• A positive, can-do attitude - you don’t wait to be asked and are happy to spot what needs doing and get stuck in.

• The ability to work well in a busy environment, manage your time effectively and adapt when priorities change.

• Clear and professional communication skills, both written and verbal, with the confidence to interact with a wide range of people.

• A genuine sense of pride in your work, with an understanding of the importance of accuracy, confidentiality and doing things properly.

• A desire to do a good job and make a difference - taking an interest in how your role supports colleagues, the Trust and, ultimately, children and young people.

Why join Diverse Academies Trust?

Diverse Academies is a multi-academy trust with a vision to inspire, to raise aspirations and to create brighter tomorrows. Across primary, secondary and special settings, we share a common mission to nurture curiosity, develop wellbeing and empower children and young people to go beyond their aspirations. Together, we believe we can make a difference in our diverse communities, and in the lives of those who learn with us and work with us.

Our values shape how we work every day. We empower. We respect. We care.

By joining our corporate operations team, you will be part of a professional, collaborative and supportive environment where your contribution really matters.

Our employee benefits

At Diverse Academies Trust, you’ll find a vibrant, inclusive and supportive workplace, with opportunities to grow, develop and build a fulfilling career. In return for your contribution, you will benefit from the following.

• Enrolment into the local government pension scheme with an employer contribution of at least 21.8%.

• Operational support holidays of 28 days + 8 bank holidays.

• Excellent continuous professional development (CPD) opportunities.

• Employee assistance programme and GP helpline.

• Health and wellbeing advice and support.

• Eyecare vouchers.

• Salary sacrifice schemes - including car scheme, cycle to work, home and electronics.

• Lifestyle savings and discounts.

• Health cash plan (personal or family).

• Childcare - breakfast and after school provision.

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people in our care. We expect everybody volunteering for the organisation to share this commitment. Any offer of employment will be subject to safer recruitment checks and clearances in line with our safeguarding and child protection policy.