Central Operations Manager

CMA CGM; Ashby-de-la-Zouch; On-site; GBP 70,000 - 90,000; Full time

Job summary

CEVA Logistics UK&I is seeking a Central Operations Manager to drive operational excellence across a national portfolio. Based at the Ashby-de-la-Zouch Head Office with nationwide travel, you will provide strategic direction and leadership across new business implementations and wider business change.

You will shape national standards, improve system utilisation, and embed scalable best practice while protecting service, cost, quality and customer outcomes.

Qualifications

• Commercially minded and influential operations leader with multi-site logistics experience.
• Experience in new business implementations, challenging contracts and process excellence.
• Strong analytical and decision-making skills with data-driven improvements.

Responsibilities

• Lead operational performance across service, financial, KPI, customer and colleague targets.
• Identify risks and lead recovery and improvement plans to strengthen service delivery and contract profitability.
• Establish and continuously improve national operating standards, promoting consistency, process compliance and best practice.
• Identify and mitigate risks relating to service, cost, health and safety, quality, compliance and customer commitments.

Job description

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, weRise inMotion. Your career is always on the move,growingas fast and as far as your ambition takes you. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job.It’s a journey on which you rise.

YOUR ROLE

Are you an experienced operations leader with a strong background in logistics, transformation and continuous improvement? We’re looking for a Central Operations Manager to play a key role in driving operational excellence and sustainable business performance across our national portfolio.

You’ll provide strategic direction, operational expertise and leadership across new business implementations, acquisitions and wider business change. Working closely with senior stakeholders, site leaders and project teams, you’ll ensure operational transitions are successfully delivered into business as usual, protecting service, cost, quality and customer outcomes.

You’ll also play a key role in shaping national operational standards, strengthening colleague capability, improving system utilisation and embedding scalable best practice. Through strong leadership, effective governance and a commitment to continuous improvement, you’ll help ensure our operations are equipped to deliver consistent, high-quality performance.

This role is based at our Head Office in Ashby-de-la-Zouch with nation wide travel.

WHAT ARE YOU GOING TO DO?

• Lead operational performance, ensuring service, financial, KPI, customer and colleague objectives are achieved.
• Identify operational challenges and performance risks, leading recovery plans and improvement activity to strengthen service delivery and contract profitability.
• Establish and continuously improve national operating standards, promoting consistency, process compliance, effective system utilisation and best practice.
• Identify and mitigate risks relating to service, cost, health and safety, quality, compliance and customer commitments.
• Lead transformation and continuous improvement initiatives, challenging existing processes and supporting the adoption of new systems, tools and ways of working.

WHAT ARE WE LOOKING FOR?

We’re looking for a commercially minded and influential operations leader with extensive experience in multi-site logistics operations, ideally within a third-party logistics environment. You’ll bring a strong understanding of warehouse operations, operational flow, end-to-end supply chains and a range of product lines, alongside proven experience in new business implementations, supporting challenging contracts and driving business process excellence and continuous improvement.

You’ll have a track record of developing and delivering operational strategies, leading transformational and cultural change, and managing health and safety across complex operational environments. With strong analytical and decision-making skills, you’ll be confident using performance data to identify opportunities, manage risk and deliver measurable improvements in service, cost and profitability.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.
Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.

Information at a Glance

Rise in motion with CMA CGM Group: where ambition meets opportunity.

Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world.

The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and thechance to make a meaningful impact. Thisis more than a job. It’s a journey on which you rise.